With the adaptation to new technology and products, the future for James Free Jewelers is looking bright. Recently after winning our Ohio-Jeweller of the Year award, we took time to profile the firm, speaking to the store’s CEO, Michael Karaman as we looked to find out more about the exciting 2018 plans of new technology, new lines to offer, and a faster better online experience.
At James Free Jewelers, they are more than a jewelery store. They believe in building relationships with their customer, so they can help you with some of life’s major events.
Founded in 1940, James Free Jewelers has locations in Dayton and Cincinnati, Ohio. Its product lines include engagement rings, conflict free loose diamonds, fine jewelry, and luxury lines Roberto Coin, Mikimoto, Rolex, Patek Philipp and more.
“We believe in exceeding customer expectations through quality service and personalised attention in store and online. Today’s shoppers expect prompt service and quick delivery. At James Free Jewelers, we take pride in painstakingly knowing the wants and desires of each guest – from how they like their coffee, to their favorite sports team. We want to not just satisfy that guest’s needs, but deliver to them the James Free experience be it in store or online,” said Michael Karaman, CEO of James Free Jewelers.
All guest buying online or in-store at James Free Jewelers, will automatically receive a three-year jewelry protection plan, full 30-day money back guarantee, free lifetime sizing, free cleaning, free lifetime option to upgrade with full trade value of your original diamond purchase, and more. If a prong, strand or clasp breaks, or if your watch needs a new spring bar or battery, simply contact James Free Jewelers and they’ll make it good as new.
The future of James Free Jewelers is bright with adaptation to new technology and product lines. Its recent website redesign included an unprecedented offering of free same day delivery for guests in serviceable geographic locations. Website visitors now have the ability to schedule appointments with jewelry experts for a private jewelry showing in person, or via video, and many of the products images can now be viewed in a 360 format. In 2018, James Free Jewelers will expand its offerings to include international shipping, faster mobile shopping, mobile payments, and a jewelry care resource section complete with demonstration videos.