Pet Products & Services Awards 2023

Pet Products & Services Awards 2023 | 13 Established in 2019, Battlers Green Veterinary Centre is a forward-thinking independent practice that prioritises the comfort of its patients and their owners. Based in Radlett, South Hertfordshire, the practice prides itself on its personal touch. We speak with practice owner and Head Veterinarian, Jonathan Rubin to find out more. Most Innovative Veterinary Facility 2023 - Hertfordshire Its open, airy reception area has separate areas for dogs and cats and allows anxious pets to have their own space. With state-of-the-art, animal-specific equipment on site, the practice offers a wide range of services including surgery, dental procedures, x-rays, and laboratory testing. Battlers Green Veterinary Centre welcomes clients from Radlett, Borehamwood, Bushey, and Watford. Jonathan says, “As an independent practice, it’s important for us to know every pet and its owner personally. We provide exceptional service with an emphasis on customer satisfaction, value for money and patient comfort and care.” The practice differentiates itself in the market by the depth and breadth of the services it provides. Jonathan explains, “Offering dental radiography allows us to diagnose and treat many conditions missed in practices that do not have a dental X-ray unit. Our high end Ultrasound allows us to diagnose issues not readily picked up with x-rays and we have a cold therapeutic laser. Laser therapy provides a three-prong approach. It reduces pain, reduces inflammation, and speeds up the healing process. We have a comprehensive laboratory on-site that allows us to run many tests in-house too.” The practice doesn’t limit its appetite for technology to just the treatment room either. Embracing social media such as Instagram and Facebook, the team uses the chat facility to keep owners up-to-date with their pets’ progress. Despite the challenges presented by the COVID-19 pandemic and the issues experienced by the industry since Brexit, Battlers Green Veterinary Centre has continued to grow in stature. Today, the practice consists of two vets, two registered veterinary nurses, a student nurse, and two receptionists. Jonathan says, “We’re a close-knit team. The work is often fast-paced and demanding. We work at close quarters and it’s vital that we’re able to depend on one another. We rely on mutual respect, trust, and loyalty.” Looking to the future, Battlers Green Veterinary Centre will continue to explore new technologies and expand its range of treatments. We’re excited to see what innovations the growing team will come up with next. Contact: Jonathan Rubin Company: Battlers Green Veterinary Centre Web Address: riginally from Durban, South Africa, Jonathan Rubin moved to the UK 20 years ago. Having studied at the prestigious Onderstepoort Veterinary Faculty at the University of Pretoria, Jonathan spent a couple of years working in mixed practices before deciding to specialise in small animal care. Over the last 18 years, Jonathan has worked with practices and groups across the South East of England. He’s assisted organisations including the RSPCA, PDSA, and Blue Cross and worked in emergency and critical care roles. When deciding to open his own practice, Jonathan had a clear vision of the service he wanted to provide and the type of premises he would need. He tells us, “We chose the site at Battlers Green Farm, as the practice is easy to access and there’s plenty of free on-site parking. We’re part of the Battlers Green Farm community, a collection of independent shops and service providers.” Located in a large converted barn on the farm site, Jonathan designed Battlers Green Veterinary Centre with patient and client comfort in mind. O