Food & Drink Awards 2017

www.lux.acquisition-intl.com 22 LUX - Food & Drink Awards 2017 Café of the Year 2017 - City of Albury The River Deck was completely rebuilt in 2015, following several years of trade as Albury’s favourite summer outdoor café. The team offer a high quality culinary experience that draws on the food and wines available in the region. Alex explains how the River Deck aims to achieve excellence and ensure that only the best food and beverages are served. “Here at the River Deck, we always strive to deliver service and dining experiences that are equivalent to the location it enjoys. We continuously assess our offering, our suppliers, our teams’ training requirements and proactively seek feedback from our visitors.” Fundamentally, the food and drink industry is incredibly competitive, and Alex tells us what steps they take to ensure that the highest standard of health and safety are observed at all times. Along with customer service, this is a key aspect of the establishment’s success. “Suppliers often comment on the cleanliness of our kitchen, which we hold paramount. Recently, we Café of the Year 2017 - City of Albury The River Deck Cafe overlooks the Murray River in a park filled with mature Elm and English Plane Trees. The Cafe provides visitors with a tranquil place to share a meal and drink in Albury, New South Wales. We invited Alex Smit to tell us about the café, and what makes it the stand-out café in the industry. Company: The River Deck Contact: Alex Smit Contact Email: [email protected] riverdeckcafe.com.au Address: 48 Noreuil Parade, Albury, NSW 2640, Australia Phone: 0061260235980 Website: www.riverdeckcafe.com.au FO170020 received a perfect score from our local food inspector. Our kitchen is cleaned intensively every day following service. Every item of food prep is labelled, signed and cross-inspected by another Chef. Food safety is of paramount importance, especially with the modern allergy and dietary requirements.” “These days, customers can access high quality food and wine al ost everywhere, so the opportunity to standout lies in the service we deliver. We believe that good service is something that customers value, so we hire people with genuine personalities who enjoy working in a service industry and go from there.” Looking ahead, Alex comments on the fact that the River Deck will look to utilise its location, attracting both business client and tourists. “Moving forward, we’re looking at innovative ways to provide the market with special one-off events that are centred around a specific region for both food and wine. Given our location, we are also looking at how we can utilise the exceptional location we are positioned in for all of our benefits.” “...the opportunity to standout lies in the service we deliver. We believe that good service is something that customers value, so we hire people with genuine personalities who enjoy working in a service industry and go from there.”

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