Food & Drink Awards 2017

LUX - Food & Drink Awards 2017 33 Best Gastro Pub 2017 – Stratford-on-Avon District After taking over the Duck on the Pond in 2016, the team invested heavily in the décor and worked hard to create a food and drink offer that would share her passion for high quality food, made with the finest local ingredients, with other foodies in the area. Mel explains that the reaction from a variety of customers has been a very rewarding experience. “Thankfully, the reaction from customers new and old has been really positive and many have said they have appreciated the hard work we have all put in, not only with the décor and garden improvements but also with the menu which everyone agrees adds something really special to the dining options in the area.” Commenting on the experience of the management team, Mel clearly believes this is a vital aspect of the pub’s success, noting how their passion seeps through and covers all areas of the team at the pub. “Crucial to our success is our management team, Sean and Melissa, have worked in hospitality all their lives and have an infectious passion in everything they do, which runs through the food and drink we serve to the warm and welcoming atmosphere that greets anyone visiting us at the Duck on the Pond.” Best Gastro Pub 2017 – Stratford-on-Avon District The Duck on the Pond is a fantastic new food destination experience. We spoke to Mel Parnell as we look to find out what makes the pub and restaurant so attractive to customers. Company: The Duck on the Pond Contact Email: info@ duckonthepondlongitchington. co.uk Address: The Green, Long Itchington, Warwickshire, CV47 9QJ, UK Phone: 01926 811333 Website: www. duckonthepondlongitchington. co.uk FO170009 Constantly looking to improve its services, the Mel states that the menu is always being developed by the management team, with a distinctive touch that it is adapted to the respective season of weather. Staff are always being trained and learning new things, another vital aspect in the success of the Duck on the Pond. “In addition to our customer service, we continually offer on the job training from our front of house management team. All staff are shown the new items on the menu highlighting the features of the meal any allergens to be aware off and recommended wine choice. All of our junior members of staff in the kitchen are offered the opportunity for day release training.” Looking forward, The Duck on the Pond has recently invested in a garden with landscaping, lighting and new furniture. There appears to be a bright future ahead for the Duck on the Pond as it looks to build on its continuous success, with an eye on opening a new pub in 2018. “All staff are shown the new items on the menu highlighting the features of the meal any allergens to be aware off and recommended wine choice. All of our junior members of staff in the kitchen are offered the opportunity for day release training.”