Food & Drink Awards 2017

LUX - Food & Drink Awards 2017 63 Best Indian Restaurant - Vienna Providing great customer service, guests come from all over Vienna to try the delicious food served up by staff at Tulsi, with the clientele including students, university professors, doctors and hospital staff, to name a few. Swati alludes to the fact that the Indian Restaurant aims to always achieve excellence and ensure only the best food and beverages are served, providing good communication with suppliers and also excellent staff training, telling us more about the restaurant’s reputation. “In November 2012, me and the team started Tulsi. Back then our area was not well known for good food. Over the years many great restaurants, also with famous chefs, have become our neighbours and this keeps up a healthy competition.” Telling us a little about the staff, Swati mentions how the staff are all trained by the Tulsi team, describing the checks and standards that are in place which help the restaurant to thrive, as well as the staff ethos of working together in a team environment. “Besides being a good cleaning company and trained staff, our own attendance and quality check are a must Best Indian Restaurant - Vienna Tulsi Indian Cuisine is an Indian Restaurant based in Vienna, entertaining a variety of guests all of which come to try the exquisite food and receive excellent food. Swati Sharma provides us with an overview of the restaurant and its services. Company: Tulsi Indian Cuisine Contact: Swati Sharma Contact Email: [email protected] Address: Fluchtgasse 1, A-1090 Wien, Austria Phone: 004313101777 Website: www.tulsi.co.at FO170064 for us. All staff members get trained by us, the chefs as well as service staff. Everybody brings their own nature and character to work and we try to understand them. Accordingly, we give them their room for responsibility in their natural style for their section.” Since starting up Tulsi, Swati details how clients’ expectations have changed and how the firm has adapted around this. Spreading the awareness of Indian food within Austria enabled staff to be more innovative, and she explains how the nature of operations has become easier, which has led to a positive impact. “Once our clients became adjusted to good Indian food, we were able to become more innovative. Also, operations have become much easier for everybody in the team, which has a positive impact on staff and therefore on clients.” Looking to the future, Swati hints that there is a production kitchen on the horizon for Tulsi, which will include a kitchen sharing concept with other food businesses, which will offer the firm many great opportunities going forward. “Once our clients became adjusted to good Indian food, we were able to become more innovative. Also, operations have become much easier for everybody in the team, which has a positive impact on staff and therefore on clients.”