Food & Drink Awards 2020 Page 31 LUX 2020 Food & Drink Awards Since the beginning, Jet Set Gourmet have undertaken every effort to ensure their service excellence reflects renowned Lebanese hospitality, and that the highest Standards of food quality are maintained, ensuring matchless style & refined presentation. To start, Ghada provides us with a brief overview of the firm and offers more insight into its typical client base. “Established by a former flight attendant who experienced the high and lows of flight catering, we obtained first-hand knowledge of the industry best practices which have helped the firm maintain its position as a leading regional in-flight catering company. As a whole, we serve the highest quality of local and international cuisine to Corporate, Royal & Governmental flights out of Beirut.” As Jet Set Gourmet typically works with high- end clientele, the globalization of taste and the development of the gourmet food market has pushed us further, to encompass a set of items and dishes that represent a new culture and way of lifestyle. We convert our Enthusiast for food into edible Luxury. Our realm of Gourmet where all meals are prepared with precision & presented in artful manner. When you are up in the sky, food should taste like heaven! “Improving in all aspects is our key priority in order to keep on satisfying and pleasing the most exquisite tastes. Most of our recipes are revised by our talented chefs almost yearly, and new trendy recipes are implemented frequently which gives our passengers the excitement of always trying new premium meals while travelling. Delivering what we promise and better, maintaining the trust of our partners is key.” The outbreak of COVID-19 has resulted in 2020 being a challenging year for all concerned, however despite of the pandemic, Jet Set Based in Beirut, Jet Set Gourmet is a leading in-flight catering company who have served clients across the Middle East since 2004. Following on from their success in the Food & Drink Awards 2020, we got in touch with Ghada Abou Jaoude to find out more. Oct20557 Jet Set Gourmet Best In-Flight Gourmet Catering Business - Middle East have continued to prosper by working on aspects internally as Ghada explains further. “Although this year has been very challenging from all aspects, with the current economic situation in Lebanon, to the huge Beirut blast and now with COVID-19 and as a result the closure of the airport for months, we have continued to offer the same level of service and worked internally on upgrading our services and creating new recipes.” Regarding recruitment at Jet Set, flexibility is the buzzword when it comes to hiring any new staff members as Ghada points out. “When we recruit someone, we always look for honest, experienced, and creative staff, yet their ability to adapt to changing demands is what we value the most. In fact, every year they attend trainings to enhance their knowledge and update their learning’s when it comes to food safety etc. “As 90% of our team have been with us since day one, each and every one of them feel this company is their own and it is their competence and loyalty which has made Jet Set Gourmet the company it is today. For us, they are no longer staff but rather family or partners.” Finally, Ghada commented on the future of Jet Set Gourmet and offered us her thoughts on how businesses can be successful in the Food & Drink industry. “Going forward we are very enthusiastic about spreading our services and experience to new countries in the region. Once the pandemic has calmed down, we will be ready to explore new opportunities with new potential partners.” Company: Jet Set Gourmet Contact: Mrs. Ghada Abou Jaoude Web: