Food & Drink Awards 2021 Page 15 LUX 2021 Food & Drink Awards Janet Coghlan established Coghlans at Barningham to focus on premium quality food and service in all aspects of hospitality and catering. Deemed as the best tearoom of the year in County Durham, Janet oversees the chefs and bakers that makeup Coghlans at Barningham and adds her creative styling to product packaging and presentation. Coghlans at Barningham Tea Rooms of the Year 2021 - County Durham Sep21897 Coghlans at Barningham opened the door to their tearoom in May 2016. For Janet Coghlan, this felt like a natural progression and personal desire, having had many years of experience in 5* hotels and top-level hospitality celebration events like weddings, birthdays, and corporate functions. Janet states, “It is a true pleasure to work with our clients, who can range anywhere from bride and groom to CEOs of large companies as being able to design and deliver a memorable celebration is a reward.” Janet Coghlan has spent over 30 years in the hospitality business, starting at the five-star Turnberry resort in Ayrshire and diversifying into the front of house management for the swallow hotel group, including opening their five-star Birmingham hotel. Since then, Janet has focused on her own business, initially at the highly-rated Manor House restaurant with rooms near Sheffield and opening Coghlans Cookery School in 2002. Janet is supported by her husband Andrew, with over 30 years of experience managing in the five-star sector and an experienced broadcaster on his specialist subject of wine and champagne. Coghlans at Barningham is an innovative premium catering and hospitality company with a small team that can respond flexibly to its customers’ needs. Janet explains, “Our small team work tirelessly to create that special extra dimension to a dinner party, a large function or the simplest of bread baked daily at the artisan bakery. That same passion for quality has been applied to our newest venture, meals in fields, offering premium lunches on the moors for grouse pheasant and sporting lunches.” Drawing on a wealth of experience in the food industry, Janet and her team at Coghlans always aim to deliver the best in food and service. “We feel that both have to be as good as each other, so the customer feels they are receiving a complete experience. We use local ingredients and bake everything on-site, so it is fresh, and our service delivery is designed to make it a memorable occasion.” Over the last 18 months, the sector has been tested to its limit. “At Coghlans, we are proud to say that we managed to keep all staff employed despite the closing of the tearoom. Through the desire and need to keep operating, we started an online and telephone delivery service. Offering a whole range of goods and meals to the area,” states Janet. The outcome of this enabled Coghlans to offer its extraordinary dining experience at the home of its customers. Janet continues, “The way we designed the service meant we could adapt any meals to suit the personal tastes and needs of the customer. As a result, we were overwhelmed by our response at Christmas and New Year, which proved a big hit! This style of service also allowed us to deliver our afternoon teas to homes all over the Teesdale, Teesside, Darlington areas.” The staff that represent Coghlans at Barningham are chosen for their ability to interact with the customer comfortably. Coghlans offers training and development to all staff and encourages anyone to progress in the company. “As a company, we project a friendly, warm persona and encourage our team to pass this quality on to whomever they serve. We want everyone at Coghlans, from customers to staff, to know that they matter,” states Janet. As a company, Coghlans is always looking for the next new thing, whatever it may be, which keeps them up to date on trends in the food industry. As for its delivery service, which was born during the lockdown, Coghlans would like to develop it further by expanding its meal choices and delivery areas. At Coghlans, the words it would like to emphasise is ‘local produce and quality.’ Janet explains, “We are keen to support our local farmers and producers of dairy goods, meat, fish and chocolate, which we also sell in our shop. We source ingredients as close to our postcode as we possibly can, so our customers receive the best of our local area.” Coghlan’s contribution to the local producers helps support their business and makes its customers aware of what is available to them. Company Name: Coghlans at Barningham Contact Name: Janet Coghlan Web Address: Contact Email: [email protected]