Food & Drink Awards 2021

Page 70 LUX 2021 Food & Drink Awards Sep21174 Offering a variety of products to meet the specific requirements of a wide range of businesses, County EPOS can supply and maintain point of sale systems whether for small independent retailers or multi-site head office enterprises. We find out more about its offering for the Food and Beverage industry. County EPOS Best F&B EPOS Solutions Provider 2021 49 Starting out as a small family-run enterprise in Bournemouth more than 40 years ago, County EPOS has grown to become one of the market leading EPOS providers across the UK, with clients ranging from Devon to Newcastle. With a stellar reputation for excellence, honesty and reliability, County EPOS is now the UK’s only multi-award-winning EPOS provider for both software and PDQ services. Offering a variety of products, to meet the specific requirements of a wide range of businesses, it can supply and maintain point of sale systems whether they are a small independent retailer or a multi-site head office enterprise. In this modern age of technology and digitalisation, the apparent convenience and low prices of internet EPOS retailers can make it tempting for companies to simply order or download an EPOS system online. However, it is all too often the case that these systems do not offer the features that a business requires, or that they are available as expensive add-ons, support is inadequate or costly, and that initial ‘great deal’ stops looking so good. County EPOS can offer a more traditional approach, this being a dedicated EPOS consultant to visit a client’s site and discuss their requirements face-to-face, tailoring a bespoke solution to meet all customers specific needs, as well as a highly trained service team that installs and services the equipment, with 24/7 support to ensure the smooth running of the new point of sale system. It’s no surprise that County EPOS was recently listed as Best F&B EPOS Solutions Provider 2021 in the LUXlife Food and Drinks Awards. Here’s the specific offering that County EPOS can supply to the hospitality trade. With the ability to setup, programme, install and maintain EPOS systems for the casual and fine dining restaurant operation, County EPOS understands the need for reliable and efficient point of sale systems in a fast-paced environment. With extensive management control, businesses are able to move forward whilst providing a seamless customer experience at the same time. Developed over a period of 20 years, the point-of-sale software provides simple reliable operations for staff. With controls in place for staff security as well as a built-in time and attendance module. There’s even easy to change bespoke table plans with full table tracking, status and analysis. Then there’s the handheld EPOS system which enables increased speed of service. With access to the table plan, orders can be sent through to both kitchen printer, kitchen video and bar dispenser. With social distancing around to stay, this product has proved hugely successful enabling staff to serve customers safely and efficiently. Some more casual dining experiences have opted for a fully integrated mobile ordering system. This allows customers to order and pay from their table, with orders printing directly to their relevant food and bar dispenser printers. The EPOS back-office system has all of the expected reporting functionality, along with stock control and menu management, making it easy for front of house and kitchen staff to maintain and monitor margins. Kitchen printing has always been the most common way for chefs to receive orders and County EPOS’s system allows multiple printers for certain areas of the kitchen. It can also provide a kitchen video system displaying the orders on a screen, operated via touch screen or, more commonly, the bump bar. Contact Details Contact: Ollie Hammond Company: County EPOS Web Address: