Food & Drink Awards 2018 Page 63 LUX 2018 Food & Drink Awards re-opening it has been nothing short of incredible. Popularity has soared as we have transformed the restaurant into a stylish, classic and modern venue where you can bring anyone, whether it be partner, friend or family and be confident they will leave with a smile on their face. This industry can be tough, but it is distinguishing ourselves from our competitors through our talented team and absolute passion for what we do which separates us from the rest. Our kitchen is the heart of our restaurant ensuring ease of service and theatre in our already busting atmosphere and our new refurbishment, though trendy and stylish has diminished none of our character or charm.” With an emphasis put on the kitchen and the quality of the food, the Cross Keys has focused on creating a space where creativity and flare combine with tradition and flavour, as Hannah highlights. “Central to our success is our kitchen, where our head chef James sources local produce to create stunning, contemporary and seasonal British dishes in the open kitchen. From soup of the day and wild mushroom bruschetta to beef carpaccio and king scallops, to pie of the day and cod and chips to Chateaubriand and slow cooked lamb. The outstanding quality of the food and expertise of our talented chefs is evident in our reputation and bustling bookings diary.” Having taken over the Cross Keys two years ago, Hannah and her team have been committed to creating a welcoming and friendly atmosphere ever since. She shares her pride in everything that her team has achieved over such a short time. “Since taking on the Cross Keys in 2016 we have gone from strength to strength, in the first year winning Milton Keynes pub of the year, to this year winning Buckinghamshire Pub of the year and runner up Restaurant, an extremely proud achievement for the team. We pride ourselves on consistency, personable friendly service and a desire to continually improve. You only need a short time with our team to see why we love what we do. From the love and passion of our pub which transcends into an overwhelming desire to make sure each one of our guests leaves happy having enjoyed their experience with us. “Our refurbishment early this year meant being shut for 8 weeks, however since The Cross Keys is a traditional Chocolate box pub in the heart of Milton Keynes, having undergone major refurbishment early this year. Owner Hannah Edwards talks us through the changes that the establishment has undergone and how it looks forward to welcoming many new visitors over the years ahead. The Cross Keys Gastropub of the Year 2018 - Milton Keynes Ultimately, Hannah believes that the Cross Keys is shaped by its staff, and as such in her concluding comments she explores how far they have come in their quest for excellence. “Here at the Cross Keys we love what we do, our team pride themselves on good old fashioned friendly service. Any restaurant can have good food, but it is the service that makes it, you can see that from out TripAdvisor reviews and social media recommends. It is this passion that has led us to the success we enjoy today, and it will remain our ongoing focus as we look towards a bright future. “From our team in the kitchen creating fabulous, fresh and seasonal dishes to our guys on the bar who recommend ales and make the most spectacular G&Ts, to our unbelievably passionate waiting staff who deliver that guest experience to keep everyone coming back for more, the Cross Keys is all about people, and looking ahead we are keen to continue to adapt and work hard to ensure that our guests enjoy a truly memorable experience every time they visit.” Company: The Cross Keys Contact: Hannah Edwards Address: Newport Road, Great Woolstone, Milton Keynes, Buckinghamshire, MK15 0AA, UK Phone: 01908 528145