LUX Hospitality Awards 2016 32 LUX - Hospitality Awards 2016 Foodservice Consultant of the Year - UK Currently we are re-fitting our offices in West Sussex, to improve our working environment for our team. We also working on a new piece of software that will allow clients to design their own commercial kitchen online, and then have it checked by a consultant for a much lower fee. These improvements will help us to provide a better service to our clients, and we aim to have the office improvements ready by the end of this year and the design service available in 2017. Here at Radford Chancellor LTD our catering consultants have a cross-sector of experience, which includes Michelin-starred restaurants, international hotels, hospitals, visitor and leisure attractions and contract caterers, and as such we have both varied knowledge and great experience within the catering sectors. Our consultation services are provided to all types of businesses from small start-up operations, local and national government agencies to large international organisations. As a business we aim to deliver the very best we can to our clients. To achieve this we constantly train our staff in customer service and client management, as well as engaging in ongoing monitoring, seeking client feedback and CPD via the FCSI to ensure our services always meet their needs. Foodservice Consultant of the Year - UK In addition, we always hire staff that have a proved track record in customer service and are motivated to providing excellent quality services to our clients. Every six months we appraise our staff to ensure that they are on the right track, and this helps both to motivate and support them as well as making sure that our clients have access to only the very best resources when working with our firm. Radford Chancellor LTD are experienced specialist catering consultants providing independent practical advice and support to the hospitality and catering Industry. Director Radford Chancellor shares his expertise with us and outlines how the firm has become so successful in this niche market. HO160008 Company: Radford Chancellor LTD Email: info@ Web Address: www. Address: 2nd Floor, Greenfield House, The Square, Storrington, RH20 1DJ Phone: 0844 500 8350