LUX Hospitality Awards 2016

LUX - Hospitality Awards 2016 7 Here at Jamaican Grill Restaurants is a totally unique BBQ concept that fuses the flavours of Jamaica, Guam and the Philippines. We started with just two employees (the owners) operating out of a 200 sq. ft. space, and have grown in 22 years to 105 employees. Our restaurants sales are split 50% - 50% for both full table service and take-out business. Our mission statement is to Wow every single guest we serve with Ya Mon, Serious Food and Serious Service and we believe that these guests drive the success of our business. We have also invested in detailed operations manuals that are the backbone behind aggressive training programs for each and every one of our staff. Our restaurants are known on Guam to provide outstanding customer service at each and every level of guest interaction. Our menu can also be described as “island style comfort food”, and we aim to ensure that it is of the highest possible quality thus our company motto of “Ya Mon, Serious Food”. Our restaurants are also very vibrant and colourful with Reggae music played in the background resulting in a whole lot of Fun! Moving forward we have a number of exciting growth strategies which will provide us with opportunities to expand the business. We are trying to franchise Jamaican Grill into the Philippines and other countries within our region, as well as looking at locations for a 4th branch restaurant and a corporate base here on Guam. In addition, we are developing our Jamaican Jerk Seasoning retail product line into local supermarkets and convenience stores in order to serve a new market. Best Caribbean Restaurant - USA Jamaican Grill is a chain of restaurants specialising in offering flavourful, Jamaican cuisine and excellence client service. We caught up with Executive Frank Kenney to find out more. Best Caribbean Restaurant - USA Company: Jamaican Grill Restaurants Name: Frank Kenney Email: [email protected] Web: Address: Suite 800 Airport Industrial Center 165 Skyline Drive Tamuning, Guam (USA) 96913 Phone: 1-671-647-1934/5