LUX Hospitality Awards 2018

Page 14 LUX 2018 Hospitality Awards is not about making profit: it is about a lifestyle and enjoying what we do that is important. If our guests are happy then so are we. One of the main attractions to moving to the Lake District and starting this business was to be closer to family. We get to see our family more than ever and feel like it is getting larger on a day to day basis with the close relationships we build with our guests.” Company: Elim Bank Guest House Contact: Adam Bowman Address: Lake Rd, Bowness-on-Windermere, LA23 2JJ, UK Phone: 07961641058 Web Address: Elim Bank Guest House Purchased by Adam and his wife Symmoane in May 2018, Elim Bank is a labour of love. The pair gave up their careers to achieve their dream of running a guest house where visitors can receive the very highest possible standards of service. Adam explores how the establishment achieves the exceptional level of service guests expect. “Here at Elim Bank, we pride ourselves on being a clean, comfortable, affordable guest house that that provides great quality at a reasonable price. This is achieved by taking from the things that do not matter as much and investing into what does. For example, guests will not find a fancy mint on their pillow when they arrive, but you will get the highest quality, locally sourced sausages in their English breakfast. We make sure to introduce ourselves to every guest and make them feel comfortable enough to come to us with any kind of request. “Thanks to this client focused approach, we welcome guests coming from all over the world, a large proportion of which come from China. They are fascinated with the architecture, history and culture the Lake District has to offer, and we work hard to showcase this to the full.” Ultimately, having achieved their dream of owning a guest house, Adam and Symmoane are now keen to invest time and money on Elim Bank to ensure that it continues to thrive and welcome a variety of guests, as he proudly concludes. “To drive Elim Bank to ongoing success, we are reinvesting any profits back into the business and will continue to do so indefinitely. For us this Elim Bank is a Bowness-on- Windermere based Guest House with seven en-suite rooms in a beautiful Victorian era property. We invited Adam Bowman to tell us more about the establishment and how it aims to offer guests a truly exceptional experience. Elim Bank Guest House Guesthouse of the Year 2018 - South Lakeland