Hospitality Awards 2019 Page 83 Dedicated to showcasing the majesty of Eastern Europe’s seas to intrepid American travellers, Atlas Ambassador provides small ship cruises in Croatia and a variety of escorted tours throughout Central and Eastern Europe. Having recognised the firm in this year’s Hospitality Awards we profile the firm to find out more about the unique experiences and excursions it can provide. Atlas Ambassador: Best Adriatic Small Ship Cruise Operator - USA All of the firm’s Cruse Managers and Tour Managers are licensed and highly educated, with an outgoing, positive personality and experienced in the field of leading tours and managing groups of guests. These dedicated staff will always give the best possible service, listening carefully the wishes of the clients, determining their interests and wishes, to be able to assist with advice and care in all situations. Such exceptional service begins the moment a guest boards one of Atlas Ambassador’s vessels or starting a tour. From the beginning there is always our cruise manager to greet the guests and make them feel welcome. On all of the firm’s Small Cruise Ships the team organize a welcome reception the very first night of the cruise when they get to know all the cruise members and find out all the interesting details about the life on board. Atlas Ambassador is the US based branch office of Atlas Croatia, the leading DMC of Croatia with over 95 years of experience, as the company was established in Dubrovnik in 1923. Having opened its doors in the US in 2017 Atlas Ambassador has flourished into a respected B2B orientated company, spreading the word about the beauties of Croatia through over 2000 travel advisors and retailers in the US and Canada. Thanks to dedicated and talented team spread throughout Croatia and in its US office, the firm is able to provide exceptional service so its guests can enjoy life long memories and life-changing experiences. The welcome reception is followed by a welcome dinner where everyone can relax, eat amazing Croatian food, get to know each other and just dive into their Adriatic Cruise experience. This approach ensures that every guest enjoys an unforgettable experience and feels at home from the moment they begin their journey. It is this focus on quality that has helped Atlas Ambassador to become the revered small ship cruise operator it is today. Seeking to enhance this reputation for excellence and drive even greater success for its tours and cruises, moving forward Atlas Ambassador will be working on a new set of Small Group Tours itineraries, that will be for only up to 14 passengers and designed with exclusivity and creativity in mind. The team will be including some unusual activities and the itineraries themselves will be designed to give a unique view of Croatia and Eastern Europe. Longer term, Atlas Ambassador will be operating beautiful new ships, which will allow it to showcase the wonders of Eastern Europe to an even wider range of guests from across the US and around the world. Company: Atlas Ambassador Name: Alida Paljevic Address: 2929 E Commercial Blvd, STE #201, 33308 FL Telephone Number: 9545524115 Web Address: