Hotel & Spa Awards 2018 Page 21 offer a truly exceptional experience that will meet their needs. Overall, in Astana, the hotel’s focus on quality is what sets The Ritz-Carlton apart from other hotels and spas. Staff are committed to support the philosophy that The Ritz-Carlton Spa, which is designed to support all guests in a unique and personalized way that furthers the group’s brand vision. An exceptional spa experience tailored to guests needs ensures that everyone who visits The Ritz-Carlton, Astana, will want to return. Ultimately, The Ritz-Carlton, Astana has achieved incredible success since inception, and moving forward the establishment’s aim remains to achieve consistent, flawless execution of spa and hotel experiences. This will remain its ongoing focus as the hotel looks towards a bright future. The Ritz-Carlton, Astana 16 Dostyk street 010016 Astana, Kazakhstan T: +7.7172.734.000