Leaders in Luxury 2022

6 Oct22096 8 Nov21192 An Abundance of Luxury in an Austrian Town Tucked away in the Austrian town of Zell am See, Hotel Stadt Wien offers an opulent and relaxing retreat from daily life. The family-owned business is built on love and devotion, and this influences its entire team, who supply a high-quality, professional service. From glaciers to petting farms, the winners of ‘2022’s Best Luxury Alpine Hotel – Austria’ provide an unforgettable holiday experience to please all ages. In between work, home-life, and the mass consumption of technology, people often lose their connection with the natural world and instead find themselves consumed by stress and worry. However, situated just south of Salzburg, in the quaint town of Zell am See, there stands the Hotel Stadt Wien. Nestled between Lake Zell and the ski slopes of the magnificent Schmittenhöhe mountain, the four-star hotel supplies luxury in abundance. Offering the perfect escape from daily life, Hotel Stadt Wien’s quality service, beautiful views, and convenient location is sure to aid in that necessary decompression from daily life. Perhaps contributing to Hotel Stadt Wien’s homely ambiance is the fact that it is family-owned. For many years the hotel has been run by married couple Christine and Klaus Kerbl, who both have a deep passion for the hospitality industry. Vowing to run the hotel with love, dedication, and commitment, the pair provide a guest-oriented, attentive service, and have consistently received glowing feedback. In equal measure, the team display their devotion to both the hotel and customer service. The Kerbl’s believe that their staff are the backbone of the business and treat them accordingly, which, in turn, cultivates a positive working environment and loyal workforce. They believe that their closeness to their guests and the team’s willingness to provide quality service has provided them with the opportunity to grow. Both old and new guests have nothing but positive words to say about their stays at Hotel Stadt Wien. Families flock to the hotel, impressed by the wide range of local activities available and by the amenities the hotel offers. Whether it’s the desire to ski straight to the hotel, or relaxing in the private saunas, Hotel Stadt Wien has it all. During the summer months its petting zoo, home to a pony lovingly named Puppy and a donkey named Carlos, is perfect for young children. Whilst the ski-lift station, based only 300 metres away, is ideal for the adrenaline seeking types. The guests’ enjoyment, after all, is its number one priority. Prioritizing sustainability, Hotel Stadt Wien is aware of its responsibility in taking care of the environment. It is with this in mind that it has placed emphasis on regionality and seasonality within its cuisine. Without using any unnatural flavour enhancers or convenience products, its in-house chef creates outstanding, gourmet meals, that are both nutritionally balanced and delicious. In addition, the organic eggs that are used are sourced from the chickens living on the petting farm, drastically reducing the Hotel’s food miles. Further reducing its carbon emissions, each guest is provided with a mobility card that allows them to use public transport for free. This ensures the curtailment of traffic within the local area and the reduction of cars onsite. However, with success comes a great number of challenges. The pandemic hit the hospitality industry hard, and Hotel Stadt Wien was no exception. Forced to close its doors, the hotel was left with very little information and a sense of foreboding for eight turbulent months. Post-lockdown, the hotel has struggled to regain its stability ¬– travel warnings, restrictions, and vaccination requirements are constantly changing, often without much warning. However, as time has passed, Hotel Stadt Wien has begun to recoup its losses. As more people gather in the scenic Austrian over the winter months, Hotel Stadt Wien is sure to see an increase in business and can return to providing the quality service it’s well known for. Contact: Christine & Klaus Kerbl Company: Hotel Stadt Wien Web Address: www.hotel-stadt-wien.com/en/