New Year 2019

80 RE180106 Wicklow Irish Pub deals with keeping the concept of the Irish Pub as real as possible, as well as respecting drinks. Recently, we caught up with the firm’s Director, Alejandro to discover more about the award-winning services the fine establishment provides. 13th May 2005, Wicklow Irish Pub opened its doors to the public. At that time, the Irish Pubs in Mexico were just beginning to meet, and so Wicklow set a trend. The Irish Pub deals with keeping the concept of the Irish Pub as real as possible, respecting drinks and learning how to drink them. Wicklow’s pillars are respect for themselves, their employees and their customers. Going into further detail about the guests who visit the establishment, Alejandro begins by explaining how the team ensure that they have a memorable stay. “Here at Wicklow, our clients come from all over the world. Querétaro our city is incredibly cosmopolitan, and the visits we have are very varied in tastes and cultures, so it is a challenge every minute. As such, we must be aware that our procedures change according to the demands of so many visitors. For locals, it is a mythical place and for visitors it is a tourist place where they can be welcomed with the warmth of a pub. “Our work consists in developing the constant procedures to operate every corner of the pub, full of variables that will please many of our visitor.” It is no secret that behind every successful company, is a dedicated team which works tirelessly to ensure that they achieve the firm’s main goal. When discussing the internal culture at Wicklow, Alejandro is keen to highlight how each member of the team are well aware of the firm’s aims and behave accordingly. “Our staff is young and gives us great vitality. The first thing we do is an induction, where we tell them what we are and what we expect as a company. They all start on the same level, and we get to know each other Wicklow: A Mythical Place