49 Dec22126 PremiumAutomotive Retailing LSH Auto Australia is part of the International LSH Auto Holdings Group, the world’s largest Mercedes-Benz retail group with an unparalleled heritage with the famous Mercedes-Benz marque. The group operates in eight markets with more than 280 premium automotive outlets and 22,000 employees worldwide. We find out more about the Australian branch of the company, including its commitment to its customers, staff, and the environment, in the wake of being named ‘Most Client-Focused Luxury Car Dealer Group 2023 – Australia’. LSH Auto Australia is the nation’s market-leading Mercedes-Benz retail group, with 10 operating businesses across Melbourne, Sydney, and Brisbane, employing close to 500 staff. The company’s three leading dealerships, Mercedes-Benz Sydney, Mercedes-Benz Melbourne, and Mercedes-Benz Brisbane are the largest Mercedes-Benz dealerships in each of their markets. The LSH Auto Australia operations deliver close to 12,000 new and pre-owned vehicles and provide after-sales service to more than 100,000 vehicles annually. The diverse Australian management team has decades of experience in both the Australian and numerous international markets. Through the core value of “You Come First. Always.”, the company is dedicated to delivering the premium motoring needs of its customers with an unmatched total ownership experience. However, it is also committed to ensuring that its employees are well looked after, cared for, and respected in the workplace. In fact, LSH Auto Australia was recently named on the AFR BOSS Best Places to Work list as a business in which employees feel empowered, motivated, and engaged, and where a positive team culture drives high levels of individual career satisfaction and group achievement. The annual list, judged by behavioural science consultancy Inventium, ranks Australia and New Zealand’s best workplaces across 10 industry categories. It focuses on the policies and actions that organisations take to attract, develop, and retain top talent. Inclusion in the awards list is a significant independent expert acknowledgement of having created an inclusive, supportive, and career enhancing place to work. LSH Auto Australia is also strongly committed to being a positive and active contributing member of the communities it serves, most particularly assisting in community recovery after disaster events. Nationally, LSH Auto Australia has worked with the Business Council of Australia to support their BizRebuild programme, which is focused on repairing and re-establishing businesses and commercial infrastructure in bushfire affected communities. The company is also a core supporter of the Street Side Medics program established by Young Australian of The Year, Dr. Daniel Nour, to provide medical assistance, now through three Mercedes-Benz mobile clinic vans, to the homeless and dispossessed of Sydney and soon of other major Australian cities. In addition, for a number of years the company has supported the Chain Reaction Foundation’s charity rides which, each year, raise significant funds in support of children’s charities. Furthermore, LSH Auto Australia is committed to sustainability in its operations and to supporting positive environmental action. Through its support of The Sapphire Project ocean protection initiative the company further progresses its objective of being a valued member of the communities in which it operates. It this industry leading commitment to community that sees the company participate in its core group of charitable, arts, and awareness programmes. The company’s sustainability actions include sensitive disposal of all materials handled, energy saving programmes in all operations, and, in its latest retail developments, rainwater capture and recycling which, in its Brisbane dealership, is watering one of the largest green walls in the southern hemisphere, spanning three floors and comprised of over 14,000 plants. “Supporting The Sapphire Project, Street Side Medics, Chain Reaction Foundation and BizRebuild is all part of living up to our responsibility to protect our environment, assist those less fortunate and be there when help is needed in crisis situations. That community participation is especially relevant to Australia which can experience extreme natural events and, as an island continent with the largest coral reef in the world, has special responsibility to care for our oceans,” states John Good, the firm’s Managing Director. “LSH Auto Australia is proud to of playing our part to support our communities.” Recently, the company was internationally recognised within the Leaders in Luxury Awards 2023. This prestigious accolade is testament to the dedication and hard work of the entire LSH Auto Australia team, and John is more than quick to sing the praises of his committed staff members. “This recognition validates our constant striving for excellence in our industry. I want to thank each team member for their contribution to this result. The award makes us confident that as a nationwide team we share a dedication to creating a motivational and collaborative culture, being a valued and contributing community member and always providing outstanding customer service.” Company: LSH Auto Australia Contact: John Good Email: [email protected] Website: www.lshauto.com.au LSH Auto Australia Managing Director - John Good LSH Auto Australia Managing Director, John Good, with 2022 Young Australian of The Year, Dr. Daniel Nour, and one of the vans donated to Street Side Medics
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