LUXlife Pet Product & Services Awards 2018

Page 14 LUX 2018 Pet Product & Services Awards friendly atmosphere is just a part of that overall hospitality culture that is provided every day.” As he looks to the future, Lenny foresees even greater achievements for the Hotel as it seeks to continue to offer all guests an enhanced experience that meets their needs and exceeds their expectations. “Ultimately, the future looks bright for the Comfort Inn & Suites Durango and building on its continuous success, the business will be adding more special packages with local attractions. The Hotel is constantly looking to adapt to any future developments within the industry. The Hotel just recently installed 43” flat screen TVs in all rooms with new high definition DirecTV programming to include several movie, sports and entertainment channels. The Hotel also just completed a renovation of the pool area, We look forward to the opportunities that these developments will offer us over the years to come.” Company: Comfort Inn & Suites Durango Contact: Lenny Parlo, GM Address: 455 S. Camino Del Rio, Durango, CO, 81303, USA Phone: 1-970-259-7900 Web Address: The Comfort Inn & Suites Durango is an Award-Winning AAA 3 Diamond Modern Hotel, located in the heart of picturesque Durango, welcoming a wide range of guests and their furry friends. We invited General Manager Lenny Parlo to tell us more about how the Hotel works with guests to ensure that both they and their four- legged companions have a comfortable and relaxing stay. Comfort Inn & Suites Durango Best Pet Friendly Hotel 2018 - Durango The Comfort Inn & Suites Durango is one of the few pet friendly hotels in the area, which has led it to achieve a reputation for being one of the top establishments in the region. Lenny inspects and manages the Hotel from a perspective to ensure that every guest it hosts has a unique experience tailored to meet their individual needs. “When they visit the Comfort Inn & Suites Durango, guests are ensured to have a unique and excellent experience. The Hotel has a very high likelihood to recommend ranking and has a large repeat customer base. The staff are hospitality professionals keen to provide the customer service that the Hotel guests deserve. Every single customer is greeted as though they are a favoured repeat guest. Choice Privilege members also receive a welcome gift upon arrival. In the evenings, a complimentary General Manager’s Welcome Reception with snacks, drinks and music around the lobby fireplace is provided. “Specifically, for pets, we offer a spacious grassy knoll in front of the Hotel for leashed pets to enjoy. There are also several dog parks nearby. We do have restrictions in place about quantity, type and size of pets as well as pet behaviour while at the Hotel. This ensures that all guests enjoy their stay and that everyone’s pet is happy and relaxed throughout their visit. Fundamentally, we pride ourselves on having established and maintained a true hospitality culture. A pet