www.lux-review.com Page 21 LUXlife 2022 Resorts & Retreats Awards In-Room Dining is expected for any luxury hotel that wishes to be successful – but so is being cost-effective. A premium technology service typically costs an extortionate amount of money; however, a new solution has entered the market. Indeed, TrayAway provides an affordable replacement for expensive labor wandering halls, removing trays with ease and simplicity. TrayAway is unlike anything else on the market, acting as a seamless tray retrieval service that can navigate multiple floors of a busy hotel. Moreover, the service allows for contactless retrieval, which – during the current pandemic – is of an exceptional benefit. Now, more than perhaps ever before, guests are relying on room service to enjoy meals within the safety and comfort of their own rooms. Gone are the days of hotel staff manually tracking and retrieving room service trays. There is no longer a need for pen and paper tracking, tedious excel sheets, and outdated procedures, as each of these can be replaced by a streamlined, automated system. Indeed, TrayAway software enables team members to track each tray, monitor performance metrics, and receive instant notifications surrounding retrieval. In addition, nightly reports can be automatically emailed to hotel management for accountability purposes. For guests, the simple click of a button can drastically improve their stay – it removes the clutter from corridors, provides a solution for dirty trays, and creates a fun, interactive experience. Consequently, this can drastically boost a hotel’s service score on platforms Outdated room service methods can drastically impair hotel services. These antiquated procedures, however, are now a thing of the past. Featured in some of the world’s most prestigious hotels, TrayAway is here to disrupt the market with its optimised, automated, and affordable room service solutions. Jun22275 TrayAway Most Innovative Room Service Cleaning Technology Provider - USA such as TripAdvisor and has the potential to cultivate exceptional reviews. This technology has already been implemented in hundreds of esteemed hotels, making it the most popular methods of automated tray retrieval systems. From Waldorf Astoria Las Vegas to Raffles The Palm Dubai, UAE, TrayAway can be seen in operation in beautiful hotels across the globe. One guest, who was residing at the Windsor Court Hotel, New Orleans, left a recommendation on the company’s Facebook page stating, ‘Nice service. We’re staying at the Windsor Court, Hotel in New Orleans. They use tray away. Very convenient. More hotels should partner with them.’ TrayAway’s benefits are best represented through the case study conducted at The Breakers Palm Beach – in fact, its findings are rather shocking. The use of TrayAway reduced daily labor hours by five, which amounts to an annual labor savings of 1,825 hours. Additionally, for a room service hourly rate of $12, TrayAway can provide $25,000 in annual labor savings. TrayAway is also the perfect solution for hotels that are currently short-staffed. TrayAway is essentially an extension of your staff, ensuring the staff that is available can be as efficient as possible. These impressive numbers do not have to be limited to the best-of-the-best; TrayAway is accessible, affordable, and flexible. Subsequently, it is perfect for any hotel – big or small, new or established. Prior to starting TrayAway, CEO & CoFounder Josh Johnston led successful food and beverage teams for Four Seasons Hotels and Hilton Hotels for 10+ years. It was during this journey that Josh observed numerous hotel executives becoming repeatedly frustrated over the never-ending challenge of dirty room service trays. After realizing there was no effective, affordable technology solution on the market, TrayAway was born. Contact: [email protected] Company: TrayAway Web Address: https://www.trayaway.com/
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