Resorts & Retreats Awards 2022

www.lux-review.com Page 45 LUXlife 2022 Resorts & Retreats Awards Amaroo Retreat & Spa is a perfect one-stop getaway for those of us who need to switch off from the busyness of everyday life. Private chalets, at one with the natural environment, combined with indulgent spa treatments, sumptuous cocktails and a fine-dining restaurant are all only a 40-minute drive from central Perth. Owner, Paul Rashleigh, tells us, “All our chalets face outwards towards the bushland to maximise privacy. Our guests feel immersed in nature. Floor-to-ceiling windows provide great views. Each interior compliments the bushland with its colour scheme, wood textures and soft lighting. There’s a sense of calm and peacefulness.” Spa treatments help clients relax, relieve stress and provide a sense of well-being. The experienced therapists tailor treatments to each client’s needs. Restaurant menus feature fresh produce and change according to the seasons. Paul says, “If a guest wants something we don’t have on the menu, our staff will go out of their way to make that happen. We pride ourselves on our impeccable service. All our staff are welcoming, polite, accommodating, friendly and very professional. Guests enjoy coming here because it is a luxury retreat, but with a homely feel.” To ensure an excellent level of personal service, clients are asked a series of questions at the booking stage. Paul explains, “We want to ensure their experience with us will be nothing like they’ve had before. We ask about dietary needs. Sometimes guests come to us really needing a break from a stressful job or their family life. We want them to leave feeling completely refreshed. Our trained staff help make that happen.” In a hidden oasis in the Perth Hills, you’ll find Amaroo Retreat & Spa. The resort features eight luxury chalets, an onsite day spa, swimming pool, restaurant, and bar. If you’re looking for a way to get away from it all in luxury, Amaroo is for you. We explore more of what the retreat has to offer. Jun22340 Amaroo Retreat & Spa Best Adults-Only Retreat – Western Australia For those celebrating a special occasion, there’s always a complimentary bottle of sparkling wine or a box of gourmet chocolates. The staff at Amaroo are a close-knit group, often needing to be flexible and work across multiple functions. When recruiting, Paul looks for individuals who are equally happy working in a team or on their own. And, most importantly, people who are friendly and welcoming. Paul tries to be as flexible with the roster as possible to accommodate everyone’s needs, “We rotate the roster every three weeks, this enables our younger team members to go out with friends, particularly on weekends. To ensure we don’t lose staff, especially being in hospitality, the roster is available four weeks in advance. The older staff prefer working weekends so they can have days off during the week.” We ask Paul to tell us a little about how COVID-19 has impacted Amaroo. “Before COVID-19, we had lots of guests from Singapore and South East Asia. At the height of the pandemic, our gift voucher sales increased. People in the UK & Ireland bought vouchers for their families and friends in Perth so they could use our services. It was amazing and helped lots of local people discover our services.” “Now that the borders have opened up we’ve noticed a drop in domestic bookings. But our interstate and international bookings have increased. We’re looking forward to having our multicultural guests back again.” Amaroo has recently attained a 5-star rating which the company is immensely proud of. And looking to the future, approvals have been granted to build a further 10 chalets. Paul says, “This will be a huge development for us and is very exciting!” Contact: Paul Rashleigh Company: Amaroo Retreat & Spa Web Address:www.amarooretreat.com.au

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