Summer 2019

Apr19046 Committed to Doing Things Differently Established in 2013, Burnap and Abel has long been considered one of the leading estate agents in the Kent region. On the back of their recognition in LUXlife’s 2019 Estate Agents Awards, where they were recognised with the ‘Award for Excellence in Outstanding Customer Service’, we spotlighted the firm to find out more about their expertise and history. “At Burnap and Abel we exist to do things differently, set new standards in customer care and give you a whole new experience when buying or selling your home.” Moving from one house to another is one of the most stressful experiences that life has to offer, yet, it is also an unavoidable part of it, acting as a cornerstone for adulthood and occurring several more times over the years. It’s something that most people have to go through, so why is it still characterised by stress and anxiety? Why has no one thought to make the entire process simpler? Easier? More manageable? Well, as it turns out, Burnap and Abel have. Indeed, they’ve been applauded for an approach that puts the customer at the very centre of their efforts, accommodating for every scenario and ensuring that moving house is no longer this most stressful of experiences. During their almost seven years of operation, they have been recognised numerous times for their customer service, diligence, and commitment to their work. Moreover, their honest advice offers a refreshing tonic for those that want clarity at a time where things can seem overly convoluted. Perhaps one of their most successful assets has been their innate understanding of modern real estate – the role that the online marketplace plays, the importance of local expertise, and the different avenues available to today’s estate agents. Combining all three, they have quickly differentiated themselves in an industry which is only becoming increasingly competitive with each passing year. For these reasons, and many more besides, Burnap and Abel were recognised as one of the very best estate agencies in the UK. It’s a fitting accolade for a firm that continues to push the boundaries of the industry. Company: Burnap and Abel Address: 4 Majestic Parade, Sandgate Road, Folkestone, Kent, CT20 2BZ, United Kingdom Website: Telephone: +44 (0) 1303 258590 Retreat