Summer 2019

67 Jan19593 Qatar’s Leading Luxury Resort The Middle East has long distinguished itself on the luxury landscape for offering experiences that few can compete with. The hospitality sector is certainly no different. Indeed, the very idea of a luxury hotel or resort is redefined, and becomes something new, extraordinary, astonishing. Sealine Beach, a Murwab Resort owned by Katara Hospitality, a global hotel owner, developer and operator, based in Qatar. Eager to find out more, we spoke with Sealine Beach’s General Manager, Mr. Tarek Nour, who offered some insight into the resort’s exceptional dedication to a truly luxurious guest experience. Located close to Doha’s City Centre – with its remarkable and distinctive futuristic silhouette – is Sealine Beach, a Murwab Resort. Situated, as the name suggests, on the coast, the resort boasts 60 sea view deluxe villas, spacious chalets, suites and ‘Royal Villas’, perfect for eight guests to luxuriate in truly best in class surroundings. With its clean and modern interior design through to the peerless sea views, it’s no surprise that Sealine Beach was named ‘Qatar’s Most Recommended Leisure Destination’ by LUXlife Magazine – perfect for locals and tourists alike to experience the state’s true spirit. As Mr. Nour explains, one of Sealine Beach’s strengths lies in its breadth of amenities. “Sealine Beach, a Murwab Resort, is the perfect location for vacationers, consisting of a diverse range of facilities with serenading views of the Arabian Desert’s dunes and magnificent beaches.” Using its location as a springboard, it’s clear that the resort aims for nothing short of perfection in all that is does and offers. “We do not believe in compromise when it comes to excellence and that is the nucleus of our organisation’s philosophy. Our resort stands on several professional pillars, such as the Standard Operating Procedure (SOP); it’s a guideline with written instructions for each department, and it focuses on maintaining quality and consistency in our services and standards across the resort. In our business, ‘listening’ is one of the principal factors of our efficiency. At the end of the day, our clients are also our critics; therefore, from upper management to the service and maintenance teams, we value every comment and every piece of feedback. And last but not the least, we give equal importance to continuous innovation, development and training.” What is clear is that Sealine Beach’s staff remain integral to providing a luxurious experience. As ambassadors, they are the first and only point of contact. Everything they do, they do to make the guest feel more welcome and accommodated. “We couldn’t be prouder of our qualified and enthusiastic team. They look at their jobs with utmost dedication. The continued development and use of SOP's are essential to a successful quality system, as it provides our team with the outline within which they perform, and it eases the consistency in the quality of a produce or service. We also ensure that newly recruited employees are efficiently trained on our resort’s SOP.” Finally, the conversation turns to the greater hospitality industry, and Sealine Beach’s role in promoting tourism in Qatar. More than anything, the state’s burgeoning tourism sector sparks no shortage of opportunities – and challenges – for the resort as they look to capitalise on renewed and ever-growing interest. “If an industry might be successful, there will always be an exorbitant amount of challenges. We have emerged from these challenges with our profound knowledge of the market and our constant need for innovation. Not only have we overcome these challenges, but we have also made some prodigious achievements over the last few years. We have expanded our property with nine Executive Villas, seven Executive Pool Villas and two Royal Villas. “It’s an immense honour to also announce that we have been certified ISO 22000 for excellence in food management standards. Following that, in line with Qatar’s outreach to all nations in providing the best tourist attractions, the National Tourism Council has engaged in an enterprising Memorandum of Understanding, with our resort undertaking management of the Al Enna Project on its first launching. This is just a small selection of the many achievements, and we have added a multitude of feathers to our cap that reflect our facilities, upgrades and dedication to innovation.” Email: [email protected] Website: Telephone: +974 4021 4000