Summer 2020

Collaborative Culture With its headquarters in Dubai, Sun Multinational DMCC is a conglomerate with multiple business interests across the globe. Following on from their success in the Global Luxury Hotel and Spa Awards 2020, we got in touch with Rahul Sood to find out more about one of the best luxury hotel & lodge operators for Africa. As a world class business bringing in high value profitability for stakeholders and an optimistic influence in communities, Sun Multinational aims to harness the strength of each brand and operate with passionate talents and resources to drive superior shareholders returns over the long term. To begin with Rahul offers more insight into some of the firm’s specialisms and its typical clientele. “As a conglomerate with multiple business interests, we believe that together we are stronger and together we can make difference. With a huge emphasis placed on teamwork, our collaborative culture is at the heart of everything we do. In addition, through a creative approach we continually develop new ideas, ventures and new projects. Thinking outside the box is our speciality. Regarding our clientele we typically work B2B, aiming to deliver the best service possible at all times.” Currently with 5,300 staff members operating in various industries, Sun Multinational are well equipped to serve the needs of its clients. Moreover, as Rahul goes on to explain, the vision of the company is outlined with all its employees on a regular basis. “On a daily basis our staff members are alerted to the firm’s aims, and with any changes, we expect them to respond accordingly.” In the hospitality industry especially, competition has increased considerably over the years with customers presented with various options. In an attempt to stand out from their closest competitors, Sun Multinational focus on providing a quality service to stay at the forefront of the industry. “Generally, we try not to follow the trends of markets and instead develop our own solutions to hold on to the customer. In the hospitality sector, we deliver much more than the customer originally asked for.” Finally, Rahul comments on the future of Sun Multinational and its plans for 2020 and beyond. “Over the years we have focused solely on the UAE industry, however looking ahead to the future, we plan to expand on a global scale. As times are changing very quickly, we will continue to adapt to customer needs, making the whole customer experience fairly seamless.” Contact Name: Rahul Sood Telephone Number: +971 4 447 669 Address: One Lake Plaza, Cluster T, Jumeirah Lake Towers, Dubai, United Arab Emirates Web Address: Feb20090