Travel & Tourism Awards 2021 Page 17 LUX 2021 Travel & Tourism Awards Best Bespoke Luxury Travel Company – Africa Unearth Experience is a full- service luxury travel company that is the result of decades of experience in the luxury travel industry and a passion for Africa. Founders Rory and Karen Loader welcome guests to discover the continent for themselves, through a mixture of luxurious, adventurous, and fascinating experiences that are truly unforgettable. Unearth Experience Pty Ltd Discover Africa Dec20102 When planning a trip to discover the vast continent of Africa, it can be hard to know where to start. Unearth Experience makes it easy. A full-service luxury travel company dedicated to marrying exceptional customer service with profound knowledge, Unearth Experience creates the ultimate African experience. Finding the most luxurious accommodation and unforgettable experiences in unique locations from Egypt to South Africa, Mauritania to Madagascar, the Unearth Experience team are proficient in creating unforgettable travel stories. As a full-service agency, Unearth Experience, ensures its clients’ travel experiences are seamless, from the initial consultation until the moment they return home. Unearth Experience has curated a complete selection of bespoke services that are suitable for individuals, corporate trips, family vacations or group holidays, from organising all flights and travel logistics and booking accommodation to planning activities and running team building exercises. Unearth Experience puts together the perfect itineraries for every client, taking every detail into account to ensure each trip is entirely stress-free. As seasoned hoteliers with experience in the luxury travel sector that saw them wining and dining CEOs and celebrities in prestigious establishments such as the Four Seasons Hotels and Resorts, Rory and Karen the founders of Unearth Experience put their industry knowledge to use in the Unearth Experience mission. Partnering with local communities and travel vendors of Africa and beyond, they were able to create a luxury travel experience centred on the human experience. No two travellers are the same. As such, Unearth Experience has equipped itself with cutting-edge travel software to enhance its people-centric approach to formulating and creating digitalised itineraries that are completely bespoke, and built entirely around the wants and needs of its guests. Whether a honeymooning couple is looking to soar above the plains of the Serengeti, a family fancies a close encounter with some friendly penguins off the Cape Peninsular Coast, or a CEO wants to take their team on a bonding experience skydiving over Mozambique, Unearth Experience will put together the perfect trip centred around those moments. In order to achieve such high standards of bespoke customer service, Unearth Experiences team of travel consultants rely on its network of partners to obtain the best deals for their guests and ensure there are absolutely no hidden costs. As such, the team shares traits of open-mindedness and wealth of industry knowledge, as well as being service and relationship-oriented so as to deliver the best and friendliest customer experiences. The Unearth Experience clientele spans a broad range of demographics and regions, from high-end CEOs to young honeymooning couples. Every client is treated with the same high standards of service, which are driven by values that are embedded into the Unearth Experience company culture. Those values include commitments to always deliver exceptional service that exceeds expectations through innovation and that guarantees honesty, integrity and trust across its broad network of clients, partners and employees. Unearth Experience is also committed to utilising its vast expertise to provide trustworthy, relevant travel advice on everything clients need to know, and to create the best possible experiences with memories that will last a lifetime. As a result, Unearth Experiences reputation has seen the company become predominantly referral-based, building up a loyal clientele that is so critical to the continued success of Unearth Experience. Even in the last year of challenges relating to Covid-19, Unearth Experience has been able to pull through with the support of its devoted network of partners and clients alike, enabling the company to continue honouring its commitment to delivering excellence in hospitality. As Rory, Karen and the team at Unearth Experience looks ahead to the future, their plans are focused on growing their strong portfolio of industry partners, properties, and experiences. As such, when travel reopens across the world, Unearth Experience will be able to move forward even stronger than before, welcoming guests from around the world to discover the true majesty of Africa. Contact: Rory Loader Company: Unearth Experience Pty Ltd Web Address: Email: [email protected]