WorkPlayExperience - Germany
WorkPlayExperience is a service innovation and customer experience consultancy known for:
_ an emphasis on the whole business picture, harmonising backstage and frontstage,
_fast, empathic, and easy-to-understand innovation and implementation methods chosen from theater,
_a high-energy approach, exemplified in the Global Jams we initiated.
Based in Europe, we operate worldwide, teach at various universities, and are coauthors of the bestselling book “This is Service Design Doing”.