2021 Pet Products and Services Awards

Page 22 www.lux-review.com LUX 2021 Pet Products and Services Awards Abbfabb Grooming Scissors is a company that has set itself apart from its competition by making itself an integral part of taking care of its client’s pets, offering exemplary grooming scissors like no other. Beginning in 2017, the founder, Sian Somers, left her job as an assistant branch manager at an estate agent firm in order to find something that would better suit her home life and make itself a business that she could be truly passionate about. Therefore, she took inspiration from her mother. Eve Somers has been a dog groomer all the years of Sian’s life, and continuously inspired her with her passion and drive for her work – however, good quality grooming scissors were an expensive commodity, and years of going without had caused significant injury. Sian then got the idea to create a business that would help grooming professionals like her mother, offering expert quality grooming scissors for reasonable prices. After the launch, and with her mother’s expertise learned from running a salon and dog grooming training school, the business hit the ground running, and now provides for groomers of all sorts from show competitors to those grooming and styling dogs and cats for everyday life. Importantly, Abbfabb as a business is committed to serving these markets without asking for an arm and a leg as payment. It provides professional grade scissors of all different types, that do not cost an exorbitant amount and do not require continuous sharpening, also offering left-handed scissors after it noted that many grooming tools suppliers do not provide theses at all. Foremost, the latter issue is a Inspired by the struggles it saw groomers dealing with, and by the exemplary work of the founder’s mother, Abbfabb Grooming Scissors is a company dedicated to the provision of exemplary scissors for dog and cat grooming. Serving a wide swathe of groomers in its market segment from the professional to the start-up, it is committed to ensuring every stylist has access to the right tools. Apr21723 Abbfabb Grooming Scissors Ltd Pet Grooming Supplies Retailer - UK problem because many groomers who could not previously attain scissors right for them may have been unwittingly damaging the scissors, as they aren’t being used correctly. The scissors it offers to its customers are ergonomically designed, made from 440c Japanese stainless steel in order to ensure that they have – and retain – an excellent edge, as well as fitting nicely into the groomer’s hand for maximum comfort whilst they work. This reduces strain on fingers, wrists, arms, and shoulders. In addition, the type of steel that Abbfabb uses means that the scissors are lightweight despite the exemplary strength of the blades, making them excellent for use during big grooming jobs or when a groomer has a particularly busy day, and has proved popular with customers worldwide. Of course, being based online, Abbfabb faced initial trepidation from its market segment as many still find purchasing such products online to be a gamble. It wishes to allay client’s fears by showing them just how fantastic its products are, establishing a positive buying experience from start to finish for any client; this means answering all questions, comments, and concerns before they purchase, as well as being available to resolve any possible issues after their order has been made and received. Additionally, it pays close attention to customer review sites such as Trustpilot, Yell.com, Google, and Facebook in order to read its reviews and communicate with its customers, implementing feedback as needed. As it continued to offer its fantastic services throughout the pandemic, with Sian working from home, Abbfabb ensured to keep up with deliveries, maintain excellent quality control, and answer queries. 2020, therefore, was an extremely lucrative year for it – and it sees no signs of this slowing down. It is currently working on designing new types of scissors left right and centre, including ones specifically to provide expert finishes for breeds such as cockapoos and labradoodles, and is excited to show customers the new products, each of which are imbued with the recognisable Abbfabb standard that its market has grown to love. Company: Abbfabb Grooming Scissors Ltd Contact: Sian Somers Website: www.abbfabbgroomingscissors.com