2021 Pet Products and Services Awards

Page 26 www.lux-review.com LUX 2021 Pet Products and Services Awards Dog Grooming is an industry wherein professional diligence and empathy are paramount to success. Both of these things are what Furfix has in droves, displaying them with every animal it grooms as they each leave looking their best, and healthiest self. Fundamentally, it cares for the health and wellbeing of every animal who walks through its doors, as well as the peace of mind of their owners, maintaining these elements as the beating heart of its business whilst it works. Furfix believes in its duty of care towards the animal whilst they are in its temporary care, looking after its customer’s furry companions as though they were its staff’s own beloved pet. Just as crucially, it will never suggest brushing or combing out a badly matted coat, instead recommending the owner a best- practice grooming package and the necessary advice for owners of these pooches. In this way, it makes it clear that it will always do its best to alleviate any distress or pain, ensuring to use the highest standards of product in a safe and carefully monitored environment. Furthermore, to delve a little deeper into this, it has cultivated a variety of natural shampoos and products over multiple ranges. This ensures that no matter what specifications the owner may have or what special conditions it must observe in order to groom for a certain dog, it will have the product on hand to be able to meet them – primarily, however, it uses ‘Dog Kind Shampoo’, a product that was coted the number one dog shampoo at the Pat show in 2016. Using quality, natural, gentle dog specific shampoo like this makes the fluffy client in question look and feel great, improving the condition of the fur and the skin underneath. Serving its local area with exemplary grooming services that use only all-natural shampoos and products, Furfix is not only dedicated to making a dog look their best, but to helping them retain good health long after the appointment. Its temperature controlled salon, meticulous cleaning standards, and friendly customer service have all made it a household name for canine care in its region. May21025 Furfix Best Luxury Mobile Pet Spa - Kent It will enhance the colour of their coat, and is gentle on any skin conditions, with a higher PH level than most other shampoos developed so that it will not dry out the dog’s skin like so many of its competitors are prone to do. Furfix is, of course, also more than happy to use products recommended by a client’s vet. Within the salon itself, Furfix puts special emphasis on its internal temperature control when grooming, ensuring the comfort of the animals with its top-of-the- range air conditioner and climate control unit; additionally, the Warmline insulated lining it uses during grooms will keep a customer’s dog snug in winter and cool in the summer. With such dedication to creating the perfect grooming services and environment, it is no wonder that Furfix has been widely lauded as the groomer working with both professionalism and a personal touch. Prior to launch, the groomer himself – Tony Cooper – trained at Hadlow College, becoming a City and Guilds qualified level 2 and 3 recipient with a level 3 diploma in his field. He personally promises that all elements of a client’s dog’s grooming needs will be seen to with the utmost care and dedication, always working to the height of industry standards, and offering everything from a straightforward bathing and nail trim to preparing a dog by way of clipping and a scissor-trim. Moreover, whatever the needs of the pooch or owner, Furfix promises that they will find themselves in good hands, even going above and beyond to conduct a routine health check on the animal before each groom. Furfix is also dedicated to transparency. It invites its clients to come and see the grooming van for themselves if they’re unsure, reassuring them that it is cleaned methodically between grooms, and alongside this, caters to all breeds both large and small; it even offers discounts for OAP and assistant dogs. With multiple packages and pricing based on the size of the animal and task at hand, Furfix is committed to ensure that both pet and pet parent leave satisfied. Company: Furfix Contact: Tony Cooper Website: furfix.co.uk