Hotel and Spa Awards 2019 Page 17 LUX 2019 Hotel & Spa Awards Owned by CP Group and operated by their inhouse management company CPG hotels, the Hotel Grand Windsor is a stunning, historical building offering exceptional hospitality and a world-class welcome. The establishment’s sumptuous décor is inspired by the art deco era and in the buildings past as a tea house. Welcoming both corporate and leisure guests, all of whom are looking for a high-end service experience in a perfect location. They receive both in abundance when they visit the Hotel Grand Windsor, and every guest checks out feeling satisfied and truly pampered. Throughout their stay guests receive personal attention and service tailored to ensure their individual needs are met and their expectations exceeded. Such exceptional service would be impossible without an expert team of dedicated staff, and as such the hotel’s valued employees are all trained on the hotel’s storytelling way of servicing and have an eye for detail. Their constant goal is to insure all guests feel special when staying at the Hotel Grand Windsor. The Hotel Grand Windsor is a luxury boutique hotel situated in the heart of Auckland. To celebrate this stunning establishment’s win in our Hotel & Spa Awards we profile it to find out more. New Zealand Hotel Company: Boutique Hotel of the Year 2019 - Auckland This exceptional service begins from the moment guests arrive. They are greeted by the doorman and concierge team, who are always in the front waiting to welcome guests with a smile and take them to the establishment’s friendly front office team, who checks in all guests with a welcome tea-based drink and showcase the stunning hotel’s sumptuous heritage. Whilst the hotel’s service offering is based on a traditional focus on quality, the Hotel Grand Windsor is a modern establishment with all the amenities a guest could possibly need, and rooms are equipped with a range of gadgets including brand new Bose system sound bars with Bluetooth, cutting-edge flat screen TVs, international wall sockets and USB chargers, as well as free high speed WIFI. Seeking to enhance its already impressive success, moving forward the Hotel Grand Windsor will continue to expand its facilities whilst offering the same high standard of service to its esteemed guests. The hotel’s spa and conference room are opening early 2020, allowing it to welcome even more guests over the coming years and show them the very epitome of hospitality. Company: New Zealand Hotel Company Name: Hotel Grand Windsor MGallery by Sofitel Address: 58 - 60 Queen St, Auckland Telephone Number: 093099979 Web Address: