LUXlife Pet Product & Services Awards 2018 Page 11 LUX 2018 Pet Product & Services Awards “Here at Best Friends Forever Pet Services, we limit the number of clients we service and provide a variety of pet care options so a pet parent can go to work or get a break ‘guilt-free’ and know that a qualified, caring professional is watching over their beloved furry family member. We cater to pet parents who often travel for work in North Los Angeles. Our clients include doctors, lawyers, bankers, executives, and entertainment industry professionals.” Supporting such a wide range of clients, the BFF Team woks hard to ensure that pet parents can enjoy their time away knowing that their pets are well cared for. Demand has grown over recent years for services such as these and Heather has had to work hard to ensure that her staff are capable and supported, as she is keen to highlight. “Not long ago, a professional pet sitting business was a niche business. The owner worked alone and only contracted help once in a while. The trend now is that pet sitting companies are employing staff and keeping them busy. Best Friends Forever is a leader in fair labor and we continue to adapt to an ever- changing market. “Although on-demand pet care or dog walking services are popular now, one of the important differences between national, online technology platforms and a private, professional, independent company such as Best Friends Forever, is that our clients’ information always remains private. Additionally, I train my Team Members personally and no one performs a pet sitting or dog walking job until the Team Member fully understands what is expected at each house before they go there to work alone. Direct accessibility to the owner or manager is important to a pet parent as well”. Fundamentally, the firm’s success depends on its team and Heather is eager to emphasize how important they are and showcase the hard work that they have put in over the years. “My team is made up of pet-loving people that have availability and are reliable and open to training. We have a high Standard of Service. One of our staff members is a professional dog trainer. A second team member was a former client. Others have responded to various online ads. We build our team slowly, carefully and with observations. I am really happy to be providing jobs. We are always looking.” This continued focus on growth highlights the ongoing popularity of pet sitting services, and Best Friends Forever will continue to build upon its current success and grow its services even further over the years to come, as Heather is proud to conclude. “Overall, the Pet Products and Services Industry is a 60 Billion Dollar industry and there are many exciting opportunities for companies like ours. Best Friends Forever already affiliates with an excellent pet food and wellness product company based out of TX and as our company grows and hires more qualified people to handle the day to day operations, we will have the time to develop these other business interests so that we can help pets on a national and global level.” Company: Best Friends Forever Pet Services, LLC Contact: Heather Branch Address: 4924 Balboa Blvd 437, Encino, California, 91316, USA Phone: 001 818 963 2025