Resorts & Retreats Awards 2023

42 | LUXlife Magazine oastal Cottages Northumberland is a family-owned business that has a stellar reputation for their holiday cottage’s that people visit from all over the country. Specialising in luxury dog-friendly holiday cottages along the captivating Northumberland coast, the company has garnered widespread acclaim and recognition for its commitment to excellence and outstanding customer service. In 2023, Coastal Cottages was honoured with the prestigious title of “Best Luxury Dog-Friendly Holiday Cottage - North East England”, a testament to Owner and Director, Elaine Abrol’s dedication to creating unforgettable experiences for human and canine guests. Steering away from the traditional approach of using agents, Coastal Cottages Northumberland ensures a personal touch by directly owning and managing the cottages. This approach allows guests to deal directly with the owners throughout their stay and enables the company to maintain competitive pricing without compromising on the quality of the accommodations. While the cottages proudly welcome furry companions, they also cater to a diverse clientele, including guests without pets. Immaculately maintained, each cottage at Coastal Cottages Northumberland is designed to offer a luxurious and pristine environment, making guests feel at ease upon their arrival. Its core market spans from older couples seeking peaceful retreats to families with young children eager to explore the stunning nearby beaches. The story of Coastal Cottages Northumberland begins with the founders’ personal experience when they first sought out high-quality dog-friendly accommodation for their Lhasa Apso's, Tilly and Gertie. Faced with a lack of suitable options, they embarked on a journey to create a collection of luxury holiday cottages catering to humans and their four-legged friends. The success of their first cottage, Gertie’s Getaway, prompted the addition of more beautiful properties, each with unique charm and character. One of the cornerstones of Coastal Cottages Northumberland’s success lies in its unwavering commitment to its core values of high standards and flexibility. Its excellent team of cleaners ensure that every cottage meets stringent quality criteria, and each property is personally quality-checked by Elaine herself before guests check-in. Moreover, Elaine prides herself on accommodating guests’ special requests, whether early check-in, a shorter break, or flexible terms and conditions concerning dogs. The dedication to supporting the local community is evident through the inclusion of artwork from local artists and the use of produce from local suppliers in welcome packs. Coastal Cottages Northumberland stands out as a shining beacon of warmth and personalised service within the vast holiday cottage industry. Elaine has built a strong online presence, too, attracting numerous repeat guests who appreciate the familiarity and relaxation offered by their stays. Best Luxury Dog-Friendly Holiday Cottage 2023 - North East England Coastal Cottages Northumberland is a small collection of Luxury dog-friendly holiday cottage’s that attracts visitors from all over the world. Their cottages stand out in a time when staycations are becoming increasingly popular thanks to its dog-friendly nature. Here is a little more about the little venue with a big reputation. As the industry evolves, Coastal Cottages Northumberland remains adaptable and attentive to changing trends. Noticing an increasing desire for shorter breaks due to the rising cost of living, the venue has always offered flexible check-in days and shorter stays. With an ever-growing customer base, Coastal Cottages Northumberland is focused on expanding its website subscribers and expressing gratitude to its loyal guests through repeat customer offers and incentives. Looking ahead to 2023, Coastal Cottages Northumberland continues to uphold its reputation as a beacon of exceptional service and luxury in the holiday cottage sector. With all the renovation projects now completed, Elaine is fully prepared to devote more energy to enhancing her guests’ experiences and rewarding her cherished patrons. One aspect that sets Coastal Cottages Northumberland apart from large online travel agencies is its status as a small family-owned business. Guests can enjoy the peace of mind typically associated with larger companies at a significantly reduced cost by not charging any booking fees and offering secure payment options such as BACS, PayPal, and Stripe. In conclusion, Coastal Cottages Northumberland has redefined the concept of dog-friendly luxury getaways and created a welcoming haven for guests seeking a memorable and immersive experience. With Elaine’s relentless pursuit of excellence and passion for hospitality, Coastal Cottages continues to inspire travellers to explore the breathtaking beauty of the Northumberland coast with their beloved canine companions. Company Name: Coastal Cottages Northumberland Ltd Phone Number: 07900258094 Web Address: Contact Email: [email protected] C