Travel & Tourism Awards 2020

www.lux-review.com Page 15 travel. However, while technology is changing the way in which people book and engage with holidays, it does not replace the fundamental element that Simplexity Travel can offer – experience. In short, nothing can replace the personal service of a human being. Technology is a tool to be harnessed to streamline operations and provides an invaluable service, but the value that can be placed in the aftercare and support mechanism that Simplexity Travel provides is simply indescribable. With families, personal support can create a totally bespoke holiday catered to their needs and wants. For corporate clients, the changing nature of business means that last-minute plans can be enacted without needing to worry about the logistics. Not only is this attitude and approach essential to the luxurious nature of the company’s service, but it is the reason that Simplexity Travel has continued to grow despite the competitive marketplace. Looking forward, Simplexity Travel is acutely aware that it will continually have to adjust to suit the needs of the modern market. Currently, it is exploring the way in which consumers use online booking options and driving Travel Lead Technology bookings with various channels. This is intended to allow clients to book the trips they want, but without losing the high-touch customer service that characterises the company’s success. This important connection with clients has brought environmental concerns to the company’s attention. Now, more than ever, concerns about sustainable travel and carbon offset are on people’s minds and Simplexity Travel is taking action to explain the impact that their travels have on the environment. The company already offers in-depth information about CO2 emissions from flights, and is working with affiliates to look at how reporting can be achieved on the use of sustainable hotels and transfer companies. In a world where situations change rapidly and solutions need to be bespoke, having a company like Simplexity Travel on your side makes an enormous difference. Sitting comfortably at the centre of the world’s luxury travel network, it can accommodate any request, handle any query and guarantee the perfect trip for any of its clients in all their diversity. Flexibility made simple is the cause of Simplexity’s tremendous success. Company: Simplexity Travel Management Ltd Contact: Mark Smith Email: [email protected] Website: www.simplexitytravel.com carriers, car rental companies and cruise lines and partners in over 50 countries. The company also employs experts at a local level who are able to help with everything from emergency situations to restaurant reservations. Simplexity Travel’s events division meanwhile is also able to secure access to the most sought-after concerts, festivals, sporting events, film premieres and fashion shows from around the globe, guaranteeing clients a truly enviable experience. Simplexity Travel provides services that are truly bespoke. A one-size-fits-all approach is simply anathema to the way that the company operates. This means that the team is experienced in meeting demands of any size, whether it’s a private island for the family or special dietary requirements. Unlike some companies, where the only contact is an unhelpful helpline, Simplexity Travel assigns a dedicated travel manager who is thoroughly committed to clients’ wellbeing and available 24/7, 365 days of the year, as standard. The team has a combined experience of over 200 years in the travel business, meaning anything they don’t know isn’t worth knowing. Of course, it might seem like the world of travel has become more straightforward in the last few years, with the enduring popularity of sites such as Skyscanner and booking.com presenting an independent challenge in the form of cheap