Travel & Tourism Awards 2024 | 19 Within the travel industry, online booking platforms pose a significant challenge by offering instant but unrealistic travel experiences. So, clients can be disappointed that the online expectation is not fulfilled in the actual guest experience at the hotel or lodge booked. Marula Hill invests in acquiring first-hand knowledge of Africa's luxury properties by experiencing the hotels and lodges they sell before advising clients. Using personal expertise, the team can provide travellers with authentic and outstanding experiences at some of Africa's best boutique and luxury hotels. Technology is a significant enabler for Marula Hill. Sian shares, "We are investing in technological advancements to enhance our exclusive app. This digital platform is a tool and a gateway to exceptional lodges and experiences specially curated for the discerning South African traveller. The app's intuitive design and personalised recommendations ensure our clients have the world of luxury travel at their fingertips, offering unparalleled access to the most sought-after destinations and experiences." Marula Hill's commitment to excellence ensures clients experience luxury adventures tailored to their preferences and desires. Its team of experienced travel specialists is dedicated to crafting highly personalised itineraries that resonate with clients to ensure their safari is spectacular. Moving forward, the Marula Hill team will continue to explore exclusive destinations to ensure that clients have access to exceptional travel options that are not only luxurious but authentic and unique. For its lifechanging custom experiences, we have bestowed on Marula Hill Travel this year's Best Boutique Safari Travel Agency 2024 – Gauteng award. Contact: Vikki Jackson Company: Marula Hill Travel Web Address: https://marulahill.com/ Marula Hill's relentless pursuit of excellence drives the agency's success and continued growth. Its authenticity, integrity, and sustainability values have shaped its service offerings, providing clients with luxury experiences. Through Marula Hill's immersive journeys, clients will discover Africa's vibrant cultural heritage and form meaningful connections with their surroundings and the local communities. The team at Marula Hill hold themselves to the highest ethical standards, establishing relationships with clients and partners based on trust and honesty. Committed to fair pricing and uncompromising values, the agency has maintained its principles and integrity. For Marula Hill, integrity is not just a value but a way of life that guides the company as it travels through the plains of Africa. Marula Hill is committed to responsible travel and takes active steps to reduce its environmental impact. The team acknowledges the importance of promoting sustainable practices within the industry to address the global threats of climate change and pollution. Marula Hill works with trusted partners who share its values of environmental conservation and supporting local communities. This dedication to sustainability ensures that every adventure organised by Marula Hill respects and preserves the balance of nature and contributes positively to the communities it touches. Founder Vikki Jackson explains, "We combine the grace of luxury travel with a deep commitment to conservation through our 'Caps for a Cause' initiative. With each cap included in our travel packages, we're not just styling our clients but also offering support towards the African wild dog, an emblem of Africa's untamed beauty and one of the continent's most endangered species. This initiative reflects our unwavering dedication to responsible and sustainable travel. We contribute a percentage of each cap's value to projects that protect these majestic animals, ensuring that our clients' adventures create a legacy of conservation and awareness." Marula Hill is supported by a team of dedicated professionals who strive to provide a tailored service to its valued clients. As a small company, it is vital that every member shares a passion for travel and possesses excellent communication skills. Marula Hill values attention to detail, agility, and a willingness to go above and beyond for its clients.
RkJQdWJsaXNoZXIy MTUyMDQwMA==