Travel & Tourism Awards 2024 Most Hospitable Inbound/Outbound Travel Agency 2024 - Africa With Globe Travel and Tours, the world is your oyster. Hailing from South Africa, but also with offices in UAE, Europe, and USA, the agency invites you to explore its homeland through its Proudly South African Dreams Collection, but also a list of other spectacular destinations, whether Japan, Bali, Dubai, Iraq, Korea, Morrocco, Istanbul, Pakistan, and many more. Wherever your desires take you, the professional, trusted team at Globe Travel and Tours can curate the perfect package for you with customised itineraries and an incredible price, so all you have to think about is kicking back and relaxing and making the greatest memories to cherish. Featuring:
Sofi Parry, Senior Editor Phone: +44 (0) 203 970 0018 Website: www.lux-review.com Travel & Tourism Awards 2024 LUXlife proudly welcomes you to the eighth annual Travel and Tourism Awards. This award programme exclusively recognises and celebrates the leaders in the international travel industry. The travel and tourism industries have made a strong comeback! After enduring the effects of previous years, 2023 has brought back a sense of normalcy. It is predicted that 2024 will continue this trend and build upon it. Economic struggles and doubts about industry recovery are now a thing of the past. The travel industry is operating at full capacity and surpassing expectations. Now is the perfect moment to acknowledge and honour the efforts of dedicated businesses in the travel sector. From hotel proprietors to safari excursion leaders and travel advisors, this expansive industry is always pushing limits and achieving new successes. The Travel and Tourism Awards 2024 provide an excellent platform to highlight these innovators and showcase them on a worldwide level. Thus, regardless of the industry sector a company belongs to, the Travel and Tourism Awards 2024 offer an outstanding opportunity. 5. Globe Travel and Tours: Most Hospitable Inbound/Outbound Travel Agency 2024 - Africa 6. Ishara: Best Emerging Luxury Safari Camp 2024 – Africa 8. Rahul Travel Group: Best Affordable Luxury Travel Agency 2024 - Netherlands 10. Fernie Fox Hotel: Best Ski Resort Hotel 2024 - British Columbia 12. Heathrow Express: Best Local Railway Service Provider 2024 - London 14. Vatel Bahrain: Best Hospitality & Tourism Management Business 2024 – Bahrain & Hospitality Business School of the Year 2024 - Bahrain 16. Reykjavik Outventure: Most Impactful Tour Operator 2024 – Iceland 18. Marula Hill Travel: Best Boutique Safari Travel Agency 2024 - Gauteng 20. Stay-N-Charge: Best Hospitality EV Charging Geolocation Platform 2023 - North America 22. Tootsie Gallery Cafe: Most Unique Casual Dining Venue 2024 – NSW 23. Lion Camp: Safari Camp Accommodation of the Year 2024 - Eastern Zambia 24. North Wales Guided Tours Ltd: Best Luxury Private Guided Tour Provider 2024 - Wales 25. Watervale Hotel: Best Farm-To-Table Restaurant 2024 - South Australia & Culinary Experience of the Year 2024 - South Australia 26. Everbright: Sustainable Luxury Hotel Group of the Year 2024 - UK 27. Live Life African Safari Getaways: Best Boutique African Safari Tour Operator - USA 28. RW4U Tours: Best Small Group Guided Tour 2024 - Thailand 29. Golf & Tours: Women's Golf Tour Operator of the Year 2024 - Australia 30. John Hall's Alaska Cruises & Tours: Group Tour Operator of the Year 2024 - Alaska
Contents 31. Hotel Sorrento: Best Luxury Clifftop Hotel 2024 - Melbourne 32. Sheridan House Inn: Most Romantic B&B 2024 - Northern Arizona 33. Craigdhu Bettyhill Caravan and Campsite: Campsite of the Year 2024 - North Coast Scotland 34. Valesa Cultural Services: Best Deluxe Travel Curation Services 2024 - Madrid 35. Bespoke England Tours: Best Private Tour Operator 2024 - London 36. Villars Alpine Resort: Best Mountain Hotel 2024 – Canton of Vaud & Alpine Experience of the Year 2024 –Canton of Vaud 37. Travel Beyond: Slow Travel DMC of the Year 2024 – Iceland & LUXlife Customer Satisfaction Excellence Award 2024 - Iceland 38. Bush And Beyond: Best Travel & Safari Logistics Company 2024 - Kenya 39. Maitland Manor Bed & Breakfast: Best Luxury Boutique Hotel 2024 – Washington & LUXlife Guest Service Excellence Award 2024 - Washington 40. Trouvaille Travel: Best Solo Travel Advisory Firm 2024 - Southeast USA 41. UNTOLD STORY TRAVEL: Most Unique Luxury Experiential Travel Provider 2024 42. Spirit Tours LLC: Best Boutique Group Travel Company 2024 - North Texas 43. Visit Glenwood Springs: Best Destination Marketing & Management Organization 2024 - Colorado 44. LA VILLA HOTEL PVT: Best Artisanal Villa 2024 – Asia 45. Blue Springs Travel: Most Trusted Travel Planning Expert 2024 (Missouri): Casey Kiler 46. GMarshall Travel: Most Client-Focused Bespoke Travel Agency 2024 - Scotland 48. Casa Vitrales: Bed & Breakfast Boutique of the Year 2024 - Havana 49. Discover Your Italy: Excellence Award in Tailor- Made Journeys 2024 - Italy 50. Tours With Jo: Tour Operator of the Year 2024 - Southern Thailand & Customer Service Excellence Award 51. Seewirt Mattsee: Most Romantic Hideaway 2024 - Austria 52. Merlijn: Best Bike & Barge Cruise Provider 2024 - Netherlands 53. On The Tee Travel: Best Boutique International Golf Tour Operator 2024 - Australia 54. KOKO Savusavu Fiji: Best Luxury Honeymoon Villa 2024 - Fiji 55. Fox Harb'r Resort: Best Luxury Resort & Spa 2024 - Nova Scotia 56. Karma House - Euromic Jordan: Best Independent Travel Company 2024 - Jordan 57. Stardust Motel Wallace: Most Atmospheric Pet-Friendly Motel 2024 - Idaho 58. HitTheRoad Cultural Journeys: Best Cultural Tour Operator 2024 - Western Europe 59. Travulous: Leading Experts in Tour Operations & Destination Management 2024 – Rwanda 60. Ecovillage Tours: Most Innovative Global Eco-Tourism Agency 2024 61. Winery Vacation: Best Wine Tourism Provider 2024 - Europe 62. Maison Dedine: Best Small Luxury Hotel 2024 - Tunisia 64. Dzimbahwe Guest Lodge: Best Guest Lodge Accommodation 2024 – Western Zimbabwe 65. Kodiak Photo Workshop: Best Photography Workshop Experiences 2024 - Alaska
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Travel & Tourism Awards 2024 | 5 With Globe Travel and Tours, the world is your oyster. Hailing from South Africa, but also with offices in UAE, Europe, and USA, the agency invites you to explore its homeland through its Proudly South African Dreams Collection, but also a list of other spectacular destinations, whether Japan, Bali, Dubai, Iraq, Korea, Morrocco, Istanbul, Pakistan, and many more. Wherever your desires take you, the professional, trusted team at Globe Travel and Tours can curate the perfect package for you with customised itineraries and an incredible price, so all you have to think about is kicking back and relaxing and making the greatest memories to cherish. Most Hospitable Inbound/Outbound Travel Agency 2024 - Africa about covering all bases, eliminating any travel-related hassles, and making each experience as convenient as it can possibly be. The team understand how stressful travel can be, especially when going to a new destination, and they are even available 24/7 to cater to their clients’ every need. As such, travellers can completely unwind and relax, save costs, and thoroughly enjoy their trip. So, if South Africa is a dream travel location for you, Globe Travel and Tours has a variety of marvellous opportunities to choose from. The agency is very excited about its Proudly South African Dreams Collection, where you have the chance to explore the very best of South African hospitality and culture. Travellers are offered a variety of packages including Wild South Africa, where guests can call a luxury safari camp home for six nights; Viva South Africa, a 15-day journey highlighting the country’s astounding diversity; Garden Route Splendour, a five-night getaway exploring the municipality’s breathtaking coastline; and many more. Meanwhile, for those who have yet to tick Japan off their bucket list, the agency offers a Hello Japan package with five-night four-star hotel stay in Tokyo, followed by a speed train journey to Osaka and five-night four-star stay there, accompanied by breakfast every morning of the trip. Also included are passes for Tokyo Disneyland and Universal Studios Osaka with transfers. Then, Precious Pakistan offers a wealth of diverse experiences for our Globe Travelers, from stunning mountain landscapes in the north, to historic Mosques and forts in Lahore. You will also get to explore the bustling streets of Krachi, experience tranquility in some of Pakistan’s top Resorts, such as Shangrila Resort in Skardu. You can also get to experience “God’s Own Country’ or known as Kerala , a beautiful state South of India. If you fantasize about lush greenery, backwaters, serene beaches, make sure to plan your trip with Globe Travel to custom make it to your imagination. If any of these sound perfect to you, or you would like to discover the other wonders of the world that Globe Travel and Tours can send you to, then the team is more than ready to share their exclusive range of travel deals and promotions. Whether you’re looking for a luxury escape, a trip of a lifetime, or a budget-friendly getaway, Globe Travel and Tours has the ultimate offer for you. Company: Globe Travel and Tours Email: [email protected] Website: www.globetravel.co.za ince 2012, Globe Travel and Tours has been a full-service tour operator committed to providing travellers with extraordinary tailor-made experiences. With accessibility, enjoyability, and affordability among its priorities, the team strive to ensure clients are personally taken care of from their very first point of contact to the end of their trip. It is an agency committed to excellence, offering a creative, reliable, and efficient service partnered with superior knowledge and devotion towards cultivating lifelong relationships. From flights to accommodation to itineraries to visa processing to transportation to meal planning and more, the team are passionate S
6 | LUXlife Magazine uilt alongside the Talek River, the family-owned camp that opened in 2022 boasts exceptional wildlife viewing, five-star menus, a first-of-its-kind Canon Photography Experience Centre, world-class spa, Observation Deck at tree canopy level, a wildlife waterhole, a Starbed, custom-outfitted Land Cruisers, and an extensive list of thoughtful amenities. The camp’s central location in the heart of the Mara provides unmatched opportunities for game viewing, including the Big 5 (lions, leopards, elephants, rhinos, and Cape buffalo), along with zebras, giraffes, wildebeest, cheetahs, and much more. Though the property is unfenced, allowing nearby animals to come and go as they please, Maasai guards patrol the property at all times. Ishara’s seven River Suites and two Family Suites are attentively designed and draw inspiration from a rich tapestry of African influences. The custom pieces honour and preserve traditional craftsmanship— and uplift local communities in meaningful and profound ways, from the indigenous Maasai-inspired spear door handles and shield-shaped mirrors to the bedside lamps fashioned by Kibera youth. The exquisite two-bedroom Villa Suite is a place where you can immerse yourself in the beauty of the African wilderness and discover a sanctuary to connect and unwind. A visual and sensory experience, it has been created to celebrate the spirit of togetherness with a distinctly intimate experience, weaving the healing energy of this paradise with the adventures of the wild. From the lounge to the indoor and outdoor dining areas, a sparkling plunge pool, sundeck, and firepit for late night conversations under the stars, this secluded oasis will make you feel truly like royalty. Far from encroaching on the breathtaking landscape, the camp coexists with its natural habitat, celebrating the Masai Mara and finding sustainable ways to respectfully enjoy its bounty. Each of the River Suites are cantilevered to ensure minimal impact to the soil and subterranean life. Designed with the guiding premise to meld into the existing ecology, no trees were cut during the creation of the camp and over 12,000 additional indigenous trees have been planted. An elevated suspension bridge–an engineering marvel–blends into the rustic landscape and provides majestic views of the African bush and burbling river below (with resident hippos), conveniently Best Emerging Luxury Safari Camp 2024 – Africa Ishara is Swahili for ‘ sign’ and at Ishara, you are surrounded by the signs you need to delight the senses and calm the soul. Located in the heart of the Masai Mara National Reserve, Ishara brings together luxurious tent accommodations and an eco-conscious mindset with exciting experiences in the wild. B Follow the Signs to Ishara, a Luxury Eco-Camp in the Masai Mara, Kenya
Travel & Tourism Awards 2024 | 7 connecting the camp to the Mara’s Olkiombo airstrip, which is just a 10-minute drive away. The Ishara waterhole is the ultimate vantage point for private game viewing and has become a place where nature finds sustenance, transforming into a spectacular carnival of life from day to night and across the seasons. It attracts diverse wildlife from near and far, even acting as a checkpoint for birds and mammals undertaking their annual migrations. This oasis had always been envisioned as a key sustainability feature for the camp once its use as a source of murram for the build had been completed. In just a short period of time, the waterhole has evolved into a thriving micro-ecosystem that is a joy to behold. Ishara supplements its environmental focus by using harvested rainwater, a solar farm for energy, and a closed loop waste system. An aeroponic vertical tower farm ensure a regular supply of fresh organic produce and up to 95% less water use than traditional agricultural methods. Taking inspiration from local ingredients, the culinary team carefully craft meals to stimulate each of the senses, while also respecting visitors’ preferences. Each meal brings new experiences: guests have the option of the canvassed dining area, the al fresco dining on the main patio, Observation Deck, poolside, or their tent’s veranda. During their private safari expeditions, guests can also enjoy breakfasts, lunches or sundowners in the bush. A variety of exceptional experiences such as Nespresso machines in all vehicles and freshly baked artisanal pizza in the wild keep guests dizzy with delight. Whether you’re lounging in the outdoor infinity pool, soaking under a cloud of bubbles in a vintage copper tub, having a red wine bath overlooking the plains from the property’s luxe elevated spa, or sleeping on the unique elevated Starbed, Ishara lets you bathe, eat, and rest in unforgettable splendour. The camp’s beating heart, however, is its fully-outfitted photography studio. Here, resident professionals teach guests how to shoot and edit photos and videos on a state-of-the-art collection of Canon cameras. Guests can put their skills to excellent use when they tour the reserve in panoramic Land Cruisers accompanied by an experienced guide and professional photographer. Ishara also provides complimentary photoshoots to immortalise safari memories forever. Every aspect of Ishara is infused with the deep-rooted belief that family is the foundation of happiness and fulfilment, making it a truly special place. This spirit is a palpable force that emanates from within, spreading love and joy to all those around. Experience the ultimate luxury at Ishara, where your every desire is catered to in a private, secluded and exclusive setting. No matter where in this thoughtfully-curated luxury camp you lose yourself, you’re sure to return refreshed, renewed, and with a deep appreciation of this ancient land, its awe-inspiring wildlife, and its welcoming people. Contact Details Web Address: https://ishara.ke/ Instagram: https://www.instagram.com/isharakenya/
Jun22596 8 | LUXlife Magazine After graduating from Nova College with a degree in hospitality management, CEO Rahul Imran Ismail embarked on a successful career that would span the next decade. Having started out in sales, he went on to score managerial positions at renowned hospitality establishments across the Netherlands. Early on in his career, Rahul was demonstrating strong leadership capabilities, having become manager at restaurant, Orbit in Bloemendaal at only 21. From there, he progressed his career by taking on leadership positions at prestigious establishments ranging from upscale restaurants to luxury hotels, including Supperclub Amsterdam and Hotel Okura Amsterdam, among others. These roles allowed him to cultivate a diverse and robust expertise in the sector, while honing a highly critical and precise approach to his work – Such a meticulous attention to detail has set a standard of excellence that clients have come to expect from Rahul and his team. Having developed such a versatile leadership style that is adaptable to various facets across hospitality, Rahul has become a truly distinguished figure within the sector. By 2021, Rahul had become inspired to leverage the skills and experience he gained over the years to create Rahul Travel Group, an affordable luxury travel agency. Initially named Rahul2Dubai to emphasise its focus on travel to the UAE, the company’s expertise has since broadened. Today, it handcrafts a range of adventures for its clients, taking them everywhere from New York in the USA to the Amalfi Coast in Italy to Kyoto in Japan. Offering a range of exclusive products and services at affordable prices, Rahul Travel Group aims to turn people’s travel dreams into unforgettable experiences. The agency is committed to making luxury travel accessible to everyone, immersing them in sheer opulence with a personal touch. Whether a client wishes to embark on an adventure in the vast deserts of the UAE or explore the picturesque waterways of the Netherlands, Rahul Travel Group is well-equipped to make things happen. Its reach is truly limitless, spanning the globe. For savvy travellers who want to experience luxury without breaking the bank, Rahul Travel Group’s Economy Class is the perfect choice. The Jan24678 Best Affordable Luxury Travel Agency 2024 - Netherlands The experience of travel should not just be about reaching a destination. Instead, it should be about embarking on an epic adventure of transformation. At Rahul Travel Group, a radiant gem within the RTG Lifestyle portfolio, travellers can access luxury at affordable prices, empowering them to experience extravagance whilst discovering the world’s most wonderous locations. Here, we dive deeper into the agency’s story and explore its services in the wake of its success in the Travel and Tourism Awards 2024. agency believes that everyone deserves royal treatment without the royal price tag. With this service, clients can expect a seamless journey with a five-star airline, an impeccable stay at a high-end hotel or fabulous apartment, and other touches that add to the luxury experience. Every detail will be meticulously curated to make their stay truly unforgettable. For those seeking a personalised experience with Rahul Travel Group’s Economy Class, the agency’s dedicated team of travel experts will create a bespoke itinerary tailored to their preferences. Whether they want to embark on exclusive excursions, indulge in the most sumptuous fine dining experiences, or enjoy unique cultural immersions, the team will design a thorough and comprehensive schedule to make their vacation truly unforgettable. To add an extra dose of exclusivity to their trip, travellers can choose to purchase Rahul Travel Group’s PrivilegePass. This exclusive membership opens the door to a world of luxury travel and exclusive experiences, providing members in the form of private individuals, families, and companies with access to a wealth of additional benefits that will elevate their adventures to new heights. For example, the Group’s other divisions are only available to PrivilegePass holders, including Refined Traveler’s Galleria, Renowned Trends Group, Rhythmic Tunes Global, Royal Terra Global, Revolutionary Training Getaway, and ReflectiveTales Global. Members can trust that their vacation will be truly unmatched thanks to the unique experiences on offer. The PrivilegePass membership starts at €125 excluding VAT and can be tailored to meet the unique needs and desires of any client; whether seeking relaxation, adventure, or even to develop their skills, they will be met with luxury, life-changing moments to be cherished forever. With the PrivilegePass, Rahul Travel Group prides itself on redefining travel, providing a gateway to a whole new world of extraordinary discovery and bliss. Refined Traveler’s Galleria Spearheaded by Rishi Autar, this exclusive online boutique is available solely for PrivilegePass members. With each purchase made, a standard
Travel & Tourism Awards 2024 | 9 5% contribution goes towards Rahul Travel Group’s own foundation, supporting various charitable initiatives. Through its extensive network of international partners, it collaborates with unique boutique stores worldwide, offering truly exquisite, one-of-a-kind fashion pieces and curated lifestyle items. Renowned Trends Group The personal branding marketing agency of RTG Lifestyle, Renowned Trends Group is dedicated to helping individuals build and enhance their personal brands. Its team of experts specialising in digital marketing, social media management, and brand strategy work closely with clients to develop tailored solutions that elevate their online presence and reputation. Rhythmic Tunes Global Under the leadership of Aziza Karimova, Rhythmic Tunes Global is a prestigious music school located in Dubai. The school boasts a team of instructors from diverse backgrounds, all of whom have graduated from prestigious conservatories worldwide. Offering a wide range of music lessons, Rhythmic Tunes Global caters to both online and offline students, covering instruments such as piano, violin, and guitar, as well as lessons in DJing and music production. Royal Terra Global The real estate division of RTG Lifestyle, Royal Terra Global specialises in assisting clients in their search for new investment opportunities. In collaboration with its local partners, it provides clients with comprehensive guidance and support, handling both the business aspects and logistical arrangements. Revolutionary Training Getaway Led by Robby Nelson, a former EU and World Champ ISKA Kickboxing and former Dutch Champion FreeFight, Revolutionary Training Getaway offers a variety of training programmes tailored to individuals, businesses, and professionals. Its luxury all-inclusive training camps provide an immersive training experience coupled with luxurious accommodations and all the necessary amenities for a comfortable stay. Additionally, its Fitcations wellness and fitness retreats are held at stunning destinations worldwide, offering participants a harmonious blend of training and relaxation. Workshops and courses are also available both onsite and internationally, focusing on enhancing physical fitness, mental resilience, and overall wellbeing. With personalised approaches and expert guidance, Revolutionary Training Getaway empowers individuals and groups to surpass their limits, improve their skills, and embrace a healthy lifestyle. ReflectiveTales Global Led by Surya Wolters, ReflectiveTales Global is a leading media company renowned for its photo and video services for both amateurs and professionals. It serves both domestic and international markets with a wide array of services, including wedding photography, fashion assignments, architectural photography, and more. With an unwavering commitment to capturing moments with artistic precision and craftsmanship, ReflectiveTales Global has established itself as a trusted provider of high-quality imagery that brings clients’ visions to life. At the heart of each of these is Rahul Travel Group Lifestyle, affectionately known as RTG Lifestyle. With its diverse divisions, RTG Lifestyle offers a comprehensive suite of services tailored to enriching every aspect of life. In order to consistently deliver excellence across the board for its clients, Rahul Travel Group upholds three core values: service, exclusivity, and innovation. Focusing on these factors, the agency is driven to not only meet but exceed the highest of expectations, creating enriching and surprising experiences. Clients will indulge in the luxury of the unexpected, supported by a dedicated team of travel experts as well as a global network of partners. With these exceptional resources, Rahul Travel Group is capable of delivering the same high level of service to every client, no matter their destination. As well as providing people with the best luxury travel services, Rahul Travel Group is committed to making a difference in the world by contributing towards good causes. For this reason, it set up its foundation to support international charity projects that provide lasting aid, from establishing power plants in remote villages to launching innovative breeding programmes for farmers. These efforts demonstrate that the agency’s commitment extends beyond luxury travel, also encompassing social responsibility. For its remarkable work, Rahul Travel Group has recently been named Best Affordable Luxury Travel Agency, Netherlands, in the Travel and Tourism Awards 2024. In the coming year, the agency expects to enter a period of significant growth and expansion as it continues elevating its services to new heights with PrivilegePass. With Rahul Travel Group, a new adventure is just a booking away, promising a wealth of luxury, culture, and unforgettable experiences. Those interested are invited to join the agency on a journey to a world where the wildest of dreams are within reach. Contact: Rahul Imran Ismail Company: Rahul Travel Group Web Address: www.rtravelgroup.store
Jun22596 10 | LUXlife Magazine Best Ski Resort Hotel 2024 - British Columbia Nestled in the beautiful location of Fernie, BC, Fernie Fox Hotel is proud to be familyoperated and meticulously eco-conscious, with this lodging on a steadfast mission to become the most sustainable hotel in the region by next year. This is being achieved through the leveraging of its more than 53kW solar panel system which powers the facility, as well as through such initiatives as the total eradication of single-use plastics and water savers being installed throughout the hotel, underpinning its commitment to minimising its impact on the environment. Aside from its sustainable mission, Fernie Fox Hotel also boasts such amenities as highspeed Wi-Fi, an outdoor hot tub, and access to a complimentary ski shuttle, measurably enhancing a guest’s overall experience. Sustainability and comfort combine in this tremendous ski resort hotel situated in Fernie, with its patrons being afforded unparalleled access to the nature and adventure that have become synonymous with this charming little town in the Elk Valley area. As one of BC’s adventure capitals, this region offers everything that an adrenaline junkie could possibly hope for from an action-packed vacation, with mountain biking, steep tree skiing, hucking cliffs, and running rapids serving as just a few of the things in the area to see and do. Fernie is more than simply an adventure hotspot however, and it is a community particularly proud of its rich cultural heritage, spanning everything from historical pioneers to coal mining. Fernie also prides itself on an incredibly vibrant culture and arts scene, something present in the sculptures and murals that can be found across the town, this in addition to the region being paradise for food fans, with cuisine spanning the globe on offer in some of its most renowned restaurants, from fresh sandwiches and salads to South American food, sushi, cocktails, and everything in between. Those seeking a more relaxing break may choose to partake in a round at Fernie’s golf course, with this challenging 18-holer possessing some of the most picturesque fairways a golfer is ever likely to ever see, aided by an incredible view from the deck that can be enjoyed after a game. With the famed Elk River running through this quaint little town, visitors can enjoy dry fly fishing, drifting, or wading into the river, which also happens to be home to such legendary fish as the Westslope Cutthroat and Bull Trout, both of which are some of the most sought-after in the region. Then there are the challenging outdoor routes of Island Lake Lodge, Mount Fernie Provincial Park, Three Sisters, and Heiko’s Trail, or more casual walkers may want to seek out some of the many picturesque and meandering trails that run alongside the river, with these accessible routes being perfect for the whole family to enjoy. As one can clearly see, there really is something for everyone in this idyllic mountain setting.
Travel & Tourism Awards 2024 | 11 Fernie Fox Hotel is the optimal place to stay to make the most of this region, offering guests a perfect experience through an array of room configurations that have been designed to yield maximum comfort and satisfaction, all while adhering to sustainable living. Securing the wellbeing of guests is key, and something that has been made apparent through every room featuring double queen beds and a great deal of space for which to relax and unwind after a day exploring this unique and exciting landscape. Families are more than welcome, and with adjoining rooms as well as pet-friendly options, everybody can enjoy the innate comfort, homeliness, and pursuit of perfection that is present across the Fernie Fox Hotel. Regarding the latter, the Fernie Fox Hotel sees perfection across its services and management to be intertwined with its aforementioned sustainable commitments, something that a spokesperson for the hotel tells us reflects, “a luxury experience that transcends conventional indulgence.” The managing Pauw family have spearheaded such initiatives as introducing electric vehicles to their fleet, with two free electric vehicle charging points on-site for guests, as well as free e-bike rentals. Similar environmental stewardship and green practices are evident across these operations, with the gold standard for excellence being set that not only benefits patrons of the hotel, but also the wider Fernie region and even the rest of the world. Even outside of its own premises is this indefatigable commitment to others on display, particularly in the form of its support to the local community, which is clearly manifested through charitable donations and sponsorship, with more than $86,500 having gone directly to community support, positively contributing to the region’s overall ecosystem. This, combined with the sustainable initiatives that are in effect across the hotel, result in a three-fold pursuit of excellence that is defined by a sustainable dedication, community engagement, and consistently improving guest experiences, thus setting it apart from the competition and establishing it as a frontrunner in BC’s hospitality industry. Regarding the specific facilities that are available, Fernie Fox Hotel boasts a guest kitchen; guest BBQ, patio, and dining area; a convenience store; storage for both skis and bikes; a dining area; as well as a gas station; and a complimentary laundry service. As for the rooms themselves, these come with tea and coffee as standard, a microwave, mini-fridge, smart TV, and an independent heart/air conditioning system. Additionally, wheelchair accessible rooms are available, cribs and rollaway beds are obtainable on request, and finally, children under 16 years of age stay free. Included in a guest’s stay is also a hot breakfast discount at selected local restaurants, as well as long-distance calls between Canada and the US. Aside from just these offerings, Fernie Fox Hotel is aided immeasurably by its devout, family-focused team, with this staff playing an integral part in day-to-day operations and thus the overall success of the business. As for 2024 particularly, a spokesperson commenting on behalf of this team tells us, “we plan to continue our regular operational audits to identify further areas for improvement to our business, and continue to source local, high-quality products for an enhanced guest experience.” Far from the first award this hotel has won (it was particularly proud to receive the Environmental Sustainability Award at the 2022 Fernie Business Excellence Awards), this Travel and Tourism Award nevertheless serves to solidify Fernie Fox Hotel’s newfound take on the luxury market, leaving behind its traditional association with indulgence and replacing it with elements that favour the importance of adopting sustainable practice and managing one’s environmental impact. By encouraging guests to consider these factors when choosing an accommodation provider, this hotel really is spurring positive change. Ultimately, Fernie Fox Hotel’s convenient location (just off of Highway 3), unwavering loyalty to sustainable methods, and dozens of features and amenities make it the ideal location to stay for a skiing holiday, thrill-seekers vacation, or simply to explore this terrific and nature-filled region of Western Canada. Determined to be the best in the business, Fernie Fox Hotel is one of the best places to stay in the area, and guests are sure to be impressed with the calibre of service they receive and all of the uniquities that make this lodging such a special place to visit, time and again. Contact: Jeremiah Pauw Company: Fernie Fox Hotel Web Address: www.ferniefoxhotel.com
Jun22596 12 | LUXlife Magazine Heathrow Express plays a vital role in getting Heathrow Airport passengers to the airport in a safe and timely manner. Situated 14 miles west of Central London, Heathrow Airport Holdings Limited (formerly British Airports Authority), flies customers to 214 destinations across 84 countries. Impressively, it is Britain’s largest and busiest airport, serving millions of passengers travelling for business and leisure every year. To get to Heathrow Airport, customers can travel by car, taxi, minicab, coach, bus, or even bike. However, for those travelling by rail via Paddington, Heathrow Express is the fastest mode of transport. It is operated by both Great Western Railway and Heathrow Express Operating Company, a subsidiary of Heathrow Airport Holdings. Departing regularly from London Paddington, Heathrow Express takes 15 minutes to arrive at Terminals 2 and 3, whilst the journey on to Terminal 5 takes an extra six minutes. Passengers travelling to Terminal 4 are advised to disembark at Terminals 2 and 3 and board the free transfer service, which runs every 15 minutes. When travelling from Heathrow Airport into the city with Heathrow Express, customers arrive at London Paddington, a well-connected railway station in Central London. Situated close to Hyde Park and Oxford Street, the station is served by London Underground’s District, Circle, Bakerloo, and Hammersmith & City lines. Travellers can also catch mainline trains to the West, Southwest, and South Wales from London Paddington. Customers who choose to travel with Heathrow Express can trust that they will enjoy a comfortable on-board experience. The trains boast modern facilities, including air conditioning, TVs, free Wi-Fi, power sockets, and plenty of space for luggage. There is also good accessibility for wheelchair users. For those seeking an extra touch of luxury, a Business First upgrade is available, enabling them to reap the benefits of larger seats, extra legroom and tables to work from. Feb24087 Best Local Railway Service Provider 2024 - London Opened in 1998, Heathrow Express is a high-frequency airport transfer rail link that runs between London’s bustling Heathrow Airport and major railway and underground station London Paddington. This service has become known for its convenience and speed, as well as its modern facilities, ample luggage space, and cost-efficiency. Here, we explore the history of Heathrow Airport as well as the reasons why people choose to travel with Heathrow Express.
Travel & Tourism Awards 2024 | 13 Tickets can be purchased online, via the Heathrow Express app, in the Arrivals area, and at the train station. However, if preferred, contactless and Oyster cards can be used to travel by tapping in and out. At all times, single Express tickets cost £25 and returns £37. To get the best deals, it is advisable to book tickets in advance, you can purchase an Early Bird ticket from just £15. Children 15 and under travel for free. For over 25 years, Heathrow Express has played a significant role in the overall success of Heathrow, providing both customers and staff members with a sustainable and cost-effective way to travel to and from the airport. Being safe, fast, and competitively priced, it is an attractive travel option that people may see as preferable to a lengthy car journey or pricey taxi ride, contributing towards the reduction of the travel industry’s carbon emissions. Furthermore, offering an efficient service and exceptional on-board facilities, it sets the tone for the positive customer experience that Heathrow has become known for. To understand what the public think about Heathrow Express, one must simply look at its TripAdvisor page, where it is rated an impressive four out of five stars. Over 1,500 travellers have left reviews about the service, the majority of which are overwhelmingly positive. For example, one customer shares, “We have used this service dozens of times and it remains the simplest and most convenient way to get into London from Heathrow Airport. The trains are always clean, prompt, and the entire system is effortless.” Heathrow Express believes that, in order to provide a positive experience to the customer, it is important to ensure that employees have a positive experience in the workplace. Its highly trained and skilled team members play a significant role in its ability to deliver smooth-sailing and relaxing journeys to all passengers. For this reason, Heathrow Express strives to listen to and understand its people, ensuring that they feel valued, recognised, and empowered to do their best at work. As a result, many of its reviews praise the professionalism and helpfulness of the Heathrow Express team. Heathrow Express strives to be a good neighbour both in Heathrow and Paddington, they take corporate responsibility seriously and look to add public value, where possible as it aligns with our company values and morals. They regularly participate in community litter picks and work with local schools. They sit on the board of The Paddington Partnership, which is a voluntary grouping of the main developers and companies in Paddington, working to regenerate, promote and connect across the area. They are extremely proud of their partnership with the charity, Pursuing Independent Paths (PIP). The charity’s aim is to help all adults with a learning disability and autism, to find their voice and lead a life of their choice. This helps to support the National Autism Society to create a society that works for people with autism. For its excellence in all areas, Heathrow Express has been awarded the title of Best Local Railway Service Provider, London, in the Travel and Tourism Awards 2024. With customer service, safety, and sustainability at its core, there is no doubt that it looks towards a bright future as it continues to offer a preferred method of transportation to those travelling between Heathrow Airport and London Paddington. Contact: Laura Edwards Company: Heathrow Express Web Address: www.heathrow.com
14 | LUXlife Magazine atel has over 50 hospitality management schools across the world, reproducing its school model in each country it operates in. Every school is dedicated to helping students begin their professional careers in the international hospitality and tourism management industries. Vatel provides world-class education covering a wide range of hospitality management subjects to ensure learners have a strong foundation of knowledge and skills to succeed in their professional endeavours. Schools also emphasise practical learning, placing students in real-world scenarios to improve their practical skills and management capabilities. It is Vatel’s objective to accelerate students’ professional and personal development through various initiatives such as industry conferences, guest lectures, and participation in professional events. Through these experiences, learners discover industry trends, expand their professional networks, and deepen their knowledge of the ever-changing sector. Vatel understands the importance of international exposure, providing study abroad programs, internships in different countries, and exposure to culturally diverse learning environments. Vatel Bahrain strives to develop students’ cross-cultural competencies to prepare them for an international career. The Vatel curriculum integrates the latest industry trends, best practices, and international standards to ensure that schools consistently produce quality professionals. With opportunities to gain hands-on industry experience in real-world settings, students can acquire an in-depth understanding of luxury customer service expectations. Vatel prides itself on its ability to tailor its programs to the evolving demands of the hospitality sector. Course content is designed to help students deliver exceptional management and services. Through strategic collaborations with prominent luxury brands, hotels, and establishments, Vatel can create a curriculum that incorporates the latest trends and standards of the industry. Vatel’s teaching teams are comprised of experienced professors who are all renowned in their respective fields. Every faculty member possesses extensive industry experience and expertise in luxury hospitality. Professors offer students real-world insights, providing them with practical knowledge that moves beyond theory. Through first-rate programs, industry conferences, and guest lectures, students receive a holistic education designed to forge character and foster excellence in their future careers. All these elements contribute to Vatel's overarching Best Hospitality & Tourism Management Business 2024 – Bahrain & Hospitality Business School of the Year 2024 - Bahrain Vatel is a global network of hospitality management schools with its first school opening in Paris in 1981. Since its inception, the French group has expanded, launching schools worldwide. Vatel provides students with a comprehensive education in hospitality management through a combination of academic learning and practical experience. In its dynamic learning environment, students acquire lifelong knowledge and skills, enabling them to thrive in the evolving hospitality sector. Vatel Bahrain is the recipient of two Travel and Tourism Awards for the school’s commitment to academic excellence and shaping the future of the hospitality industry. V Vatel Bahrain
Travel & Tourism Awards 2024 | 15 mission to become a leading international hospitality management education institution, renowned for preparing students for successful careers in the global hospitality industry. In 2018, Vatel opened a school in Bahrain licensed by the Higher Education Council. Graduates of Vatel Bahrain gain a minimum of two years work experience during their studies to prepare them for their future careers. The school offers its students opportunities to participate in world-class events such as the Formula 1 Gulf Air Bahrain Grand Prix, the Bahrain International Airshow, and Jewellery Arabia. In these events, students work across a wide range of roles including catering, VIP relations, guest relations and many more. These opportunities provide learners with valuable experience in the field and improve graduate employability. Eman Haider, Director of Studies at Vatel Bahrain, says, “Vatel Bahrain is proud to announce a stellar achievement with a 100% internship placement rate. Our dedication to providing meaningful internship opportunities across all years of study, locally and internationally. The placements covered multiple pathways and job roles in operational and managerial positions. Through this internship placement mechanism, the international exposure extended to prestigious locations such as France, Zanzibar, Mauritius, Maldives, the UAE, and the Kingdom of Saudi Arabia (KSA). The successful placement of our students both locally and abroad underscores Vatel Bahrain's commitment to shaping well-rounded, globally competitive professionals in the hospitality field.” Vatel Bahrain has experienced various challenges including a lack of local awareness of the hospitality industry and low student admission numbers. In response, the school has developed targeted marketing campaigns, events, and workshops to raise awareness of the opportunities available within the hospitality sector. By forging strategic partnerships with local hotels, restaurants, and businesses, Vatel Bahrain has also collaborated on joint initiatives and internship programs to highlight the benefits and career prospects that the industry has to offer. Vatel Bahrain has organised networking events and industry forums to help students create valuable connections with potential employers. Vatel Bahrain is also committed to investing in its admission counselling services to provide advice and guidance to prospective students and their families. By increasing industry awareness and working to increase admission numbers, Vatel has transformed challenges into opportunities for growth and enhanced communities’ perception of the hospitality industry. Eman Haider shares, “Vatel boasts a rich history of success stories, where our students consistently exhibit excellence throughout their internships, garnering recognition, and commendation from their host four and fivestar hotels and properties. The tangible outcomes of their outstanding performance are evident in the myriad job opportunities they receive, with many securing permanent roles or extended internship agreements. This exceptional success serves as proof of the effectiveness and high quality of our internship program, highlighting the substantial contributions our students make to the dynamic hospitality industry.” Moving forward, Vatel Bahrain will begin laying the groundwork for offering an MBA programme in International Hotel Management, for students who wish to continue their studies beyond Bachelor’s level. Additionally, the school aims to develop more strong relationships with partners and shareholders to evolve its current offerings and address local and regional market needs. The first Vatel school was established in France to offer theoretical courses and practical learning to develop learners’ knowledge and skills in hospitality management. Its successful school model has since been implemented in schools across the world to prepare students for prosperous careers in the global hospitality industry. With its holistic approach to education, Vatel strives to enrich students’ practical skills and provide them with industry-specific competencies. Vatel Bahrain embodies the group’s vision by offering its students lucrative opportunities to gain hands-on experience in real-world luxury hospitality settings. Recognised in this year’s Travel and Tourism Awards, Vatel Bahrain remains steadfast in its commitment to preparing graduates to seamlessly join the workforce and improve customer experience in the hospitality sector. We cannot wait to see how Vatel Bahrain will continue to evolve its training and courses to enhance the future of the hospitality industry. Contact: [email protected] Company: Vatel Bahrain Web Address: https://www.vatel.bh/
Jun22596 16 | LUXlife Magazine If you’ve ever thought about visiting Iceland, but you’ve not quite found the right place to book your adventure with, look no further than Reykjavik Outventure. Maybe you’ve thought about visiting the city of Reykjavik or Iceland in general, you’d like to walk behind wonderous waterfalls within volcanos, or you’d like to experience hikes, geothermal sea baths, ice caves, or the top-rated food in Reykjavik. No matter what your adventure style is, we’re sure Reykjavik Outventure has something you’d love to try – or experience again, and again. As members of the European Tourism Association (ETOA), Reykjavik Outventure is more than committed to sustainability in travel while promoting adventures in Iceland. It is a fully licensed company in the Icelandic Travel Industry Association (SAF) – and the entire team promotes their slogan: “Professionalism in Travel and Tourism.” From Northern Light tours to Golden Circle tours, Glacier tours to Volcano tours, and so much more, Reykjavik Outventure offers private tours and small group tours which touch the hearts of all its travellers. Reykjavik Outventure looks to craft and create experiences which breathe life into the travel and tourism industry, and its team are fully dedicated to standing out from the crowd while doing so. Reykjavik Outventure’s extensive, yet close-knit, team have all the ingredients needed to create timeless experiences and memories which last an entire lifetime – leaving photos and tales which can be passed down and talked about for generations. Of course, COVID hit the travel and tourism industry hard and many companies buckled under the pressure. Director of Operations, Founder, and Owner Jóhann tells us, “During COVID, I took a step back and looked where I could improve and where the industry could improve. Sadly, when I looked around the industry in Iceland, I saw agencies and operators did not do enough.” Perhaps the lack of action flattened other tour operators, or perhaps they were unsure if things were going to return to how they were, but Reykjavik Outventure prevailed and stayed dedicated to perfecting its contributions to travellers. Jóhann and his team took a vow to prioritise superior quality experiences and high-class services for everyone, and they have completely focused their energy on this for the past 18 months as the industry started to stabilise again. It’s their steadfast, tireless work in the travel and tourism industry which has meant the company is flourishing yet again, and Jóhann is proud of what the team have created together. Removing the focus from pure talent being the only positive attribute to a team member, and appreciating people’s work ethic, created an Jan24398 Most Impactful Tour Operator 2024 – Iceland So many people chase the magic of travel, and search far and wide for eye-opening, awe-inspiring experiences. Finding the best adventures anywhere is no small feat, but this award-winning tour operator is right at the very top in Iceland. Let’s take a closer look at Reykjavik Outventure’s offerings as it wins its title in our Travel and Tourism Awards 2024. avenue for Reykjavik Outventure to explore. Jóhann is a firm believer that great work ethic is the driving force behind any company’s success. He adds, “The staff I have has a fantastic work ethic! They are ready to give it all for the company to succeed. It's very hard to find staff that's so dedicated and it has not been an easy journey. But nothing extraordinary comes easy. When you have staff with this mentality, they always want to learn, do better, take accountability, and are focused on one goal.” A shared vision, in any industry, is essential for accomplishing goals. Communication is key, and always working as a team delivers results for company and client/customer/consumer. It’s this approach which keeps Reykjavik Outventure going. By pulling together regardless of the industry’s challenges and difficulties, the team creates new opportunities for greatness. This greatness inevitably guarantees excellence for travellers, as they share magnificent moments with their tour drivers and guides. For private tours and trip planning, Reykjavik Outventure lends its many years of combined, and diverse, experience to its travellers. Regardless of our travel or trip planning needs and requirements, Reykjavik Outventure will always be happy to help. The company can work with your wishes, time frames, and budget – so that you can experience your dream adventures more on your own terms. “You as a travellers should never settle for anything less than the best. This is when magic happens.” With over 1,400 five-star reviews on Tripadvisor, Reykjavik Outventure’s reputation truly speaks for itself. Awarded the Traveler’s Choice accolade from Tripadvisor in 2023, Reykjavik Outventure is no stranger to winning recognition and appreciation. However, the humble team continues to pour their hearts and souls into the work that they do on a daily basis. Although the industry is competitive, Reykjavik Outventure is more than a rising star in the realm. Reykjavik Outventure is an influential force for travellers and tour providers alike. Reykjavik Outventure has now been bestowed with the title of Most Impactful Tour Operator 2024, for Iceland, in our Travel and Tourism Awards 2024. We have relished every moment of learning more about the adventures on offer, and we know the future of the company will be as beautiful as the experiences which its team provides. If you want to witness true magic through travel in Iceland, take yourself over to Reykjavik Outventure’s website today and book the trip of a
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