30 | LUXlife Magazine Group Tour Operator of the Year 2024 - Alaska Established in 1983, John Hall's Alaska is unique in its offering of small group packages and authentic Alaskan experiences. Since its inception, the travel company has evolved from a motorcoach operator with ferry tours to providing all-inclusive experiences across Alaska, the Yukon, and the Canadian Rockies. Its carefully curated, multi-day packages invite travellers to immerse themselves in picturesque landscapes, national parks, wildlife, and Indigenous cultures. For its captivating cultural experiences, we have bestowed on John Hall’s Alaska our award for Group Tour Operator of the Year – Alaska. Unlike larger tour operators, John Hall’s Alaska is a family-operated business that is passionate about creating family experiences and delivering immersive cultural tours. Dedicated to shaping the future of group travel in Alaska, the company offers guests access to remote locations, working closely with local communities and Indigenous groups to allow guests to experience their rich culture and heritage. By focusing on small groups, John Hall’s Alaska can provide an intimate experience ideal for multi-generation and family travellers. It is JHA’s mission to ensure guests feel like members of the family and leave Alaska with lifelong memories of their adventures. Through collaborations with award-winning Alaskan partners, John Hall’s Alaska can craft exceptional itineraries that bring guests closer to the state’s most vibrant environments. Every partner is handpicked by the company for their commitment to excellent service and highquality offerings. By focusing on locally owned businesses, John Hall’s Alaska can ensure it provides authentic and culturally sensitive experiences to enrich guests’ travels. Elizabeth Hall, Chief Operating Officer, shares, “Ethics is probably our strongest point and one that is adhered to at all times throughout the season. John Hall’s Alaska operates to a high standard and what we expect of ourselves, we also expect from our partners. Our bottom line is know the rules, follow policy, and be accountable.” As a small family-owned tour company, John Hall’s Alaska understands the importance of providing a personalised service. From the moment travellers arrive in Alaska, the team seamlessly manages the entire journey, providing unwavering support throughout the experience. Guests reside at the heart of operations, ensuring the team crafts the best possible travel experiences with travellers’ needs and desires in mind. With behind-the-scenes access, a tailored service, and immersive cultural experiences with local communities, there are countless benefits to travelling with John Hall’s Alaska. Many of its hardworking team are family and others have been with the company for many years. The team works with John Hall’s Alaska to deliver and evolve its extraordinary experiences. With its extensive experience and unparalleled care, John Hall’s Alaska has become an industry leader and is dedicated to ensuring that every partner meets the high expectations of the JHA brand. While the pandemic had a detrimental effect on the travel and tourism industry, John Hall’s Alaska has seized the opportunity to share the advantages of small group travel. Its detailed health and safety protocols offer travellers peace of mind with every aspect of their trip adhering to the highest standard of cleanliness and overall safety. Recent challenges have allowed John Hall’s Alaska to showcase its unique, small group packages and offer travellers authentic Alaska experiences. By choosing John Hall’s Alaska, guests can travel to the state’s most remote destinations for cultural experiences, wildlife viewing, and some of most expansive landscapes that Alaska has to offer. Over the coming year, John Hall’s Alaska will continue to focus on enhancing its guest experience. The company has recently refreshed its fleet of MCI J4500 motorcoaches, custom-built to ensure travellers have the ultimate comfortable experience. These new motorcoaches will enhance its Black Label Experiences, premium adventures with only 28 passengers per trip. In addition to its luxurious transport, John Hall’s Alaska has also launched a state-of-the-art website which provides guests with the option to book a trip online. With exclusive remote access and immersive cultural encounters, John Hall’s Alaska strives to add unrivalled value to any travel experience. As a family-operated business, the company is committed to providing a personal service and carefully curated itineraries that allow travellers to fully immerse themselves in Alaska’s rich culture. Its values of empathy, ethics, integrity, and quality have come to define John Hall’s Alaska and its diligent team strive to exceed expectations with phenomenal customer service. Recognised in this year’s Travel and Tourism awards, John Hall’s Alaska is passionate about delivering authentic Alaskan experiences that guests will treasure for a lifetime. Contact: Elizabeth Hall Company: John Hall's Alaska Cruises & Tours Web Address: https://www.kissalaska.com/
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