Hospitality Awards 2019

www.lux-review.com Page 93 For more than six years LIVE IT Group has been offering cutting-edge event ticketing solutions designed with event-goers in mind. Through close collaboration with event organisers LIVE IT works to grow event audiences and streamline the booking and check in process. In the current events market, clients are increasingly focused on enjoying a seamless yet secure online booking experience, and being able to use one platform to reach out to ticket buyers around the world. LIVE IT strives to grow each event audience on a global basis, with an experienced and passionate account team offering a wealth of advice on how to energise ticket sales, offering much appreciated added value to those clients that use them. As a result of this quality service offering, the group boasts a strong client retention record and is able to offer a wide range of services through its member companies. These include Bookitbee, a standalone self-service product for small to medium sized events, LIVE IT Live for live events/festivals, LIVE IT Participate for mass participation events, LIVE IT Venue for attractions and venues and the LIVE IT Platform for more complex white label ticketing services. Each of these companies aims to offer the exceptional service and support that the group has become renowned for. LIVE IT Group is a sector leading technology platform committed to delivering the best service in online ticketing. In celebration of the firm’s success in our 2019 Hospitality Awards we profile the firm and learn more about the services it provides. LIVE IT Group: Event Ticketing Agency of the Year 2019 - UK Two of the leading features at LIVE IT aim to grow fan bases organically through social media sharing. Group Ticketing encourages ticket buyers to promote an event/brand to their friends and contacts, the technology acts as a tool to let group organisers become a marketer for the event/brand and simplifies the process of organising and payment. Pre-Registration pages encourage interaction with the brand before the full event information is released, creating a demand for details, privileges for being the first to know and often access to exclusive booking windows before tickets go on sale to the general public. Both of these promotional features tap into audiences individual networks, creating an event’s own personalised set of influencers. To ensure excellence for every stakeholder, the group’s technology system is incredibly user friendly for both the ticket buyer and event organiser. The customer booking process is very simple to understand and clear to the user. The software itself is one of the group’s core USPs, it was developed in house specifically for scalable events, and continues to be updated and improved to offer more flexibility for its clients, offering a level of personalised client service that larger companies simply cannot provide. LIVE IT has a wealth of experience in the global event ticketing market and continues to attract clients worldwide due to their reliability, early release of funds for the event organiser, and their ability to offer multilingual and multi currency options. Looking to the future, the LIVE IT Group will continue to enhance this solution and its additional services to ensure that it remains a key player in this flourishing market for many years to come. Company: LIVE IT Group Contact: Beckie Hood | Website: liveit.io/