Hospitality Awards 2022

www.lux-review.com Page 9 LUXlife Hospitality Awards 2022 where they relate to safety and quality standards. The airline was also recertified by the Afghanistan Civil Aviation Authority in October 2017 and its quality management system has been certified as compliant with ISO/IEC 27001:2013 and ISO 9001:2015. It is with consistently great teamwork across aircraft dispatch, flight operations, and ground operations that an average of 95% of Kam Air services are top-notch and depart on time, with the airline continuing its efforts to achieve the highest levels of on-time performance. Contributing to such excellent service is Kam Air’s proud support of its staffs’ professional development through a comprehensive training programme. Notably, Kam Air is proud to have operated Afghanistan’s first ever all-female crew flight on 24th February 2021, with 22-year-old Mohadese Mirzaee piloting the Boeing 737500 from Hamid Karzai International Airport in Kabul to Herat, a journey which took 90 minutes. The event made global headlines and was first covered by Josh Cahill, German-Czech aviation vlogger and airline critic, who documented the flight, and it was later featured on BBC News, Deutsche Wellen, and the Business Insider. The airline is privileged to serve a wide range of corporate clients, including international NGOs such as Danish Refugee Council, Norwegian Refugee Council, Save the Children, and the Swedish Committee. In addition to scheduled commercial services, Kam Air provides cargo and passenger charter flights to the Afghan Presidency, ANSF, the German Embassy, Tetra-Tech GSSP, and the US Army, as well as to private companies and NGOs in Afghanistan and internationally. Kam Air’s clients have been rating it as “an airline that’s really trying its best”, with a “very courteous cabin crew”. Its check-in staff are “very kind and helpful” and flights are “smooth” with “good” service onboard. A client identified it as “overall a good company with a modern fleet”. Ultimately, Kam Air’s philosophy is one of continuous improvement, with it having ambitious plans for the future. Central to its growth strategy, it intends to expand its international network and is evaluating potential new routes to Baku, Azerbaijan; Hangzhou and Urumqi, China; Frankfurt, Germany; Baghdad and Najaf, Iraq; London, United Kingdom; and the United States. To sustain this expansion, the airline is in discussions to acquire additional aircraft to increase and modernise its fleet, always ensuring its services are affordable, efficient, environmentally sustainable, and safe. Company: Kam Air Website: www.kamair.com

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